Leadership (Digital): Elevate






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Course overview

Co-created with industry experts:

Today’s digital environments are constantly evolving and call for a new breed of leader. Digital leaders are dynamic, open to the possibilities of change and capable of leading agile teams through results-driven initiatives.      

This course is designed to equip digital professionals with the leadership practices, problem solving skills and characteristics needed to successfully guide a team toward its digital goals. 

Enhance an existing skillset and boost your career prospects by putting a full set of modern leadership skills to the test, including: 

  • vision setting and decision making
  • time management
  • trust and relationship building
  • conflict resolution
  • hiring and growing teams
  • change management
  • commercial awareness 
  • stakeholder communication

Industry-approved content:

  • Premium material built in-house, co-created with industry experts from nbn, Accenture, and w3.digital
  • 60-80 hours of learning with 6 months’ access
  • Bite sized, interactive content delivered via a variety of formats – readings, videos, quizzes, case studies, etc.
  • Upskill with key leadership skills – leading people and teams, change and stakeholder management, and commercial acumen
  • Refine your own leadership style and learn how to navigate team dynamics prevalent in modern work environments

The best way to learn is by doing:

  • Get practical experience that you can immediately use in your job 
  • Spend a massive 60% of your time on hands-on activities, from writing reflections to case study analysis and scenario execution
  • Prepare a pitch for a digital leadership project that’s relevant to your organisation. Graduate with a fully executable business case and report, along with the leadership skills to lead the implementation
  • Walk away with a comprehensive leadership toolbox of mindsets, skills, and approaches that you’ll put to use during the course and well after graduation

Study at your own pace: 

  • Have the freedom to plan and build your development around life’s other commitments
  • With no classes or set deadlines, this course is perfect if you are juggling study with a full-time job
  • Complete the course on a schedule that’s convenient for you – within a few weeks, or over the full six months

Expert guidance and support: 

  • Though you’ll go through the course at your own pace, you’ll never be alone
  • Book up to twelve 1:1 sessions with your subject matter Xi Expert and discuss course material, get personalised feedback and consult over project decisions
  • Get support from a Study Coach who will help you plan your progress, keep motivated and answer any study-related questions 

Easy-to-use online learning platform:

  • Access course content through our easy to use online learning platform, powered by NovoEd 
  • It makes learning interactive and engaging, with content designed to read like a story for a seamless experience
  • Your online campus also makes it possible to connect with, and learn from, other students who may be studying the course

Earn trusted and recognised credentials:

  • Get a Certificate of Completion to validate your competencies and skills in Product Management
  • Add an industry trusted digital credential to your LinkedIn profile

Course timeframe

You’ll have 6 months access to all course materials, enabling you to complete the course at your own pace and fit your development around your busy lifestyle. Complete the course in a few weeks, or over the full 6 months – it’s up to you.  

The course content takes approximately 60-80 hours. This timeframe includes working through the learning materials, tackling the course activities, finishing your assessments, creating and presenting your final project, and communicating with your Xi Expert. 

What you'll learn

Explore what leadership is and what contemporary leadership looks like today, especially in the digital environment. Reflect on your own leadership experiences and what you feel characterises you as a leader. 


  • Introduction to leadership in the digital age
  • Types of leadership
  • Understanding your style
  • Managing yourself


  • Define digital leadership
  • Case study: Deloitte’s Decoding Digital Leadership. Align the Deloitte findings to Daniel Goleman’s 6 Leadership Styles (EI)
  • Complete a personality test and Johari window exercise to understand your relationship with yourself and others
  • Prepare your leadership brand statement
  • Participate in discussion forums

In this module you’ll build confidence in what you already know, as well as your ability to lead. Get equipped with an accessible toolbox of mindsets, skills, tools and approaches that you can use and apply right away. 


  • Types of tools and frameworks for leadership
  • The art of listening
  • 21st Century skills and transferable skills for leadership
  • Building trust and relationships


  • Prepare a growth mindset plan and Get Things Done (GTD) plan
  • Map out an Emotional Intelligence (EI) core competencies plan, incorporating workplace feedback
  • Practice framing better questions and active listening with a classmate
  • Case study analysis: McKinsey – the people power of transformations: ‘5C’ workplace analysis
  • Case study analysis and workplace application: High trust leadership behaviours
  • Apply “IDOARRT” to design meetings relevant to your workplace
  • Participate in discussion forums

Unearth the thinking processes we might use when we are in leadership positions. Explore the importance of making decisions, and the ethics and potential ramifications of getting it wrong. Get exposure to the strategic tools that help craft a vision for the team or organisational unit.


  • Effective and productive thinking
  • Decision making (making better decisions)


  • Six Thinking Hats exercise
  • Eisenhower matrix
  • Value ease matrix
  • Case study: scaling digital transformations
  • Participate in discussion forums

In Module 4 we support decision making and vision setting with commercial awareness. Demonstrating an awareness of how a business operates and the factors that determine its performance, enables compelling business cases for innovation and/or transformation that align company objectives with strategic action.  


  • Cultivating a strategic mindset
  • Improving your strategic thinking skills
  • Embracing conflict
  • Building financial acumen
  • Financial terms 101
  • Commercial capability
  • Commercial viability
  • Market orientation


  • Select a workplace scenario for your course project, or explore the scenario provided
  • Create a team budget
  • Prepare a one-page business case for hiring new staff
  • Work on a financial reports exercise
  • Test your commercial acumen via a quiz
  • Participate in discussion forums

Learn how to best communicate with stakeholders, which is key to advocacy, managing expectations and securing buy-in. 


  • Identify potential, primary and secondary key stakeholders
  • Prioritise stakeholders
  • Identify and analyse stakeholder needs, goals, objectives and expectations
  • Strategies to influence decision making
    • process oriented
    • involving teams and stakeholders
    • fostering a collaborative mindset
    • creating and upholding psychological safety 


  • Determine the key players that influence the ability to finance and hire
  • Create a Stakeholder Map
  • Complete two stakeholder identification exercises 
  • Create a stakeholder management plan
  • Participate in discussion forums

Effective change management is essential for leading a digital innovation or transformation. In Module 6 we will look broadly at the change process with our focus on digital, consider techniques and reactions to change, and look at methods for addressing negativity and uncertainty.


  • Attitudinal considerations to change
  • Strategies for adopting and adapting to digital innovation and transformation change
  • Implementing best practices for driving change
  • Common digital transformation pitfalls


  • Outline a Team Digital Transformation roadmap 
  • Prepare a Team Digital Transformation plan 
  • Case Studies: Digital Transformation (3)
  • Participate in discussion forums

Implementation time means moving from ‘me’ to ‘we.’ Module 7 is about teams, what that means and how to know if we are moving in the right direction as a team. Explore what kinds of teams and organisational structures represent best practice in the digital space. 


  • Teams and the digital age – creating a learning-culture environment
  • Types of individuals in a team – team personas
  • Team dynamics – accountability, authority and autonomy 
  • The 5 dysfunctions of a team (can you make it in the digital age?)
  • Types of teams and structures in the digital age


  • Prepare a team capability matrix
  • Participate in discussion forums

Module 8 forms a blueprint on how to build your high performing team. Each topic follows the model of a high performing team: forming, norming, storming and performing.  


  • Forming
  • Norming
  • Storming
  • Performing


  • Case Study: Digital Teams
  • Create a HiPo Matrix based on the previous years reviews
  • Provide analysis & suggested actions
  • Conduct desktop research and write an opinion piece
  • Participate in discussion forums

Once your team is set and you’re leading successfully, what comes next? In Module 9 you will learn how to unleash the potential of your team and what you as a leader need to do in order to enable this.


  • Leading a team
  • Facilitating people and outcomes
  • Unleashing creative potential


  • Set goals for the team and yourself as a leader, using the OKR (Objectives and Key Results) goal setting framework 
  • Conduct desktop research and write an opinion piece
  • Participate in discussion forums

At some point you’re going to need to stop and evaluate the team you are leading. Are they the right fit? Do we need to grow? Do we need to cut back? Module 10 should equip leaders to face some of the more difficult activities a leader might need to experience. Additionally it explores how to continuously improve your team and create a culture of feedback.


  • Navigating change and conflict
  • Learning loops and continuous improvement
  • Recruiting and growing your team


  • Prepare Job Description for new role(s)
  • Outline interview questions
  • Prepare candidate assessment criteria
  • Create an onboarding pack

Weeks 11 and 12 are all about completing your final project and presentation. 

  • Present your 90-day plan and FY budget to the group during week 12
  • Submit a business case and written report that supports the presentation, curated from your course deliverables
  • Receive structured feedback on your presentation and report from your mentor

Who this course is for

If you’re keen to study flexibly online and modernise your leadership abilities at your own pace, then this is the course for you. 

Our Digital Leadership: Elevate Self-Paced Course is designed for ambitious students, ideally with existing experience performing in a digital team. 

It’s a perfect fit for a range of professionals, including:    

  • Digital or technology professionals who want to upskill and develop professionally or gain a promotion
  • First-time leaders or managers progressing from an individual contributor role to leading a team
  • Practising digital team leaders or managers who would like to fill knowledge gaps or formalise their experience

Among others, interested students could be currently employed in roles such as UX UI Designer, Service Designer, Experience Designer, Digital Producer, Digital Coordinator, Product Leader, Project Leader, Digital Designer, Web Developer, Systems Administrator, Digital Marketer, etc. 

Earn a digital credential

We partner with Credly to deliver digital credentials for our graduates. Digital credentials are a graphical representation of your skills, combined with a description of the knowledge and activities it took to earn them. 

Digital badges can be used in email signatures or digital resumes, and on social media sites such as LinkedIn, Facebook and Twitter. 

For more info, click here.

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