Customer Experience (CX) skills are in high-demand, with brands looking to stand apart and create greater customer lifetime value (CLV) through exceptional experiences.  

30%
All Courses when paid in full upfront. Limited time only. (Highest offer applies. This offer cannot be combined with any other offer)

What you'll gain in this course:

In this course you will gain a broad understanding of CX, including foundational CX theory, where CX fits in an organisation, and how best to approach influencing others to adopt a CX mindset. You will also graduate with a slew of practical skills including:

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