Start your Service Design journey in a day

Understand the fundamentals of Service Design with an intensive day of learning introductory principles, tools and methodologies.

Sunday 10am - 4:30pm
30 November 2019
$200 AUD

Overview

  Learn from excellent Service Design practitioners 

Get an overview of Service Design principles with some of our best Service Design practitioners.

 Understand the fundamentals 

You’ll be amazed at the skill-specific Service Design knowledge you can gain in a day.  

  Learn amongst professionals

Learn in an inspiring classroom with a range of diverse professionals including freelancers, business owners and more. 

 Get a taste test 

Everyone loves a taster – try your hand at a new emerging skill and gauge whether Service Design is the career for you! 

This course is for

  • Anyone interested in learning about the fundamentals of Service Design
  • Students from a variety of professional backgrounds
  • This workshop teaches the fundamentals of Service Design so there are no prerequisites required!

What you'll Learn

Career outcomes

At the end of your bootcamp, you can expect to:

  • Gain an overview of Service Design, its history, and impact in the business world
  • Understand the difference between Service Design, Customer Experience, and User Experience Design
  • Learn and apply some relevant research techniques, such as: 1-to-1 interviews, Stakeholder Maps, and Service Design Maps
  • Learn Service Design methodology to be able to pull apart a service experience into the 5 P’s
  • Create a service journey
  • Co-create an ideal service experience
  • Test this service vision on actual humans

 

Location, Course Dates and Fees in

Location

Ground floor,
48 Druitt Street,
Sydney NSW 2000

1300 683 923

Fund your future today

Need payment assistance? Our flexible payment options allow you to achieve your goals today, and pay tomorrow.

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