• Introduction to design thinking: definition, process, best practice examples
• UX overview: definition, processes and principles
• The difference between UX, CX, UI, Service Design 
• Design bootcamp 
• The Double Diamond framework
• Problem statements and how to structure them
• Virtual field trip
• Research: research techniques and how to conduct them 
• Human-Centered Design workshop

• Guerilla interviews
• Affinity mapping
• Empathy mapping
• Personas
• Ideation and storyboarding
• Virtual field trip
• Customer journey maps
• MVP, features and flows
• Human-Centered Design workshop

• Information architecture
• Design systems
• Wireframing
• Usability testing
• Human-Centered Design workshop

Our live client projects give you the opportunity to apply newly learned skills and build your portfolio by working with three real, live clients. In small groups, and under the guidance of your highly experienced UX instructor and mentor, implement all the tools you’ve learned and practice your soft skills such as negotiation and stakeholder management. We’ll set up an environment that mirrors most commercial practices to ensure you gain relevant, practical, in-demand experience. 

• Consult with clients to understand their goals and requirements
• Apply UX Design principles and practices to real-life projects, producing professional portfolio work
• Confidently manoeuvre the diverse needs and mindsets of stakeholders and customers
• Present UX solutions and processes to clients

To ensure you’re prepared to head into the UX industry, now is the time to finalise your portfolio, finesse your resume and LinkedIn profile, and prepare for interviews.

• Week 10: Industry Showcase event preparation and attendance: finalising  your professional portfolio, pitching yourself, mentor rounds, strengthening your LinkedIn and CV. Course graduation.
• Week 11 to 26: Build your job search strategy, develop career-focussed soft skills, and get career guidance as you go through real job interviews.