“As the Director of Educational Innovation at UNSW, I am pleased to share my experience with Academy Xi’s introductory workshop on Human Centred Design that they recently conducted for my team. The presenter’s depth of industry experience was evident through his detailed insights into the nuanced application of Human Centred Design within a complex, multi-layered organisation like our university. The concepts covered were not only useful but also inspiring, prompting my team to integrate these ideas into their ongoing projects. The impact of this workshop has been profound, with noticeable changes in staff approaches already. I highly recommend Academy Xi for their expertise and the tangible benefits their training brings.”

“Partnering to create ‘CBA Product Management Essentials’ is our commitment to delivering better customer outcomes and developing our people. It was a pleasure working with an amazing team of passionate professionals in both CBA and Academy Xi.”

“Academy Xi is an exceptional partner. They have been instrumental in helping our team to rethink and redesign how we approach service for learners at UNSW”

“We were surprised by how aligned the UX work was with the future strategies of the business. Most of the concepts that the group came up with were already in our roadmap. It was superb validation from the perspective of fresh eyes.”

“The Intro to Human-Centred Design course was a great team building exercise. A lot of interesting concepts were covered. My team also got the opportunity to collaborate with participants from other divisions on problems specific to our organisation (as opposed to hypothetical problems). Every participant got something useful out of the day”

“Our team came to Academy Xi for some group training in UX & Service Design. The purpose of this training was to help establish common practices and outputs for the team. The training was a tailored experience, to ensure that all team members would get something out of it, and felt engaged. It was a great team building exercise, and really helped us agree on methodology - which in turn helped us have a common approach within the workplace - which helped enormously in streamlining our approach.”

“Working with Academy Xi has been a highly rewarding experience. We worked closely with their team as our strategic design partner to co-design a customer-centric ‘Way Of Working’ framework, set of supporting capabilities and a guidebook containing tools and templates. Academy Xi contributed hugely to our program’s success.”

“In my former role as Head of Learning and Development at QBE Insurance, I partnered with Academy Xi to support the business to invest in reskilling for the future. Academy Xi is my learning partner not my learning provider. They bring expertise, knowledge and skilled facilitators and then collaborate to ensure solutions resonate and feel like internal offerings as opposed to off the shelf external products. Today, I value having the Academy Xi team in my network and look forward to continuing to work with them.”

“Academy Xi has an inbuilt reflex ready to meet the critical talent needs of businesses. They provide access to talent that is easy to stand up. We saved significant money and got the same, if not better, outcome than if we’d gone through a traditional agency.”

“It was absolutely amazing work that got us thinking somewhere completely different. I didn’t know what to expect but I really loved how you thought about our brand and knew where it sat in the market. It was very solid thinking.”