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Explore our Introduction to Customer Centricity course

Our 1-day ‘Introduction to Customer-Centricity’ training was built for corporate, government and not-for-profit teams. No matter the business function, this workshop is for teams who want to overhaul their current way of working with a more customer-centric approach. 

In a social and supported environment, this course will equip you with the skills to improve the customer experience by embedding empathy and kickstart a culture of continuous learning in your team.  

Introduction to Customer-Centricity, 1-day course