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Team training for organisations

Academy Xi’s Adaptive Workforce Program helps organisations build foundational capability in
digital, data, human-centred design and customer-centricity.

This program is anchored by a suite of free lunch & learns. Run exclusively for your staff, these sessions start at the beginning, introducing core concepts and tools in an engaging virtual forum.

Our 1-day courses build on this base by putting the tools in your hands. Delivered through the lens of common workplace scenarios using live projects from your organisation, learners come away with toolkits that can be applied in their roles.

These intro courses bring baseline capability and a shared language into your team. They can also act as gateways to career development and redeployment training.

DIGITAL LITERACY TRAINING

SESSION AGENDA

DIGITAL LITERACY TRAINING

SESSION AGENDA

What is digital? 

What happens during a digital transformation project?

 

Where do you fit in? 

 

Exploring scenario #1: You’ve been assigned to work with a digital team 

 

Exploring scenario #2: Protecting yourself against cyber threats 

 

Exploring scenario #3:  Mapping your organisation’s digital infrastructure 

 

Exploring scenario #4:  Redesigning a digital process or service

 

LUNCH + LEARN

FREE
  • Virtual classroom format (Zoom/Teams)
  • Unlimited participants
  • Focuses on theory and mindset
  • Participatory keynote
  • Exclusive to your staff

1 DAY COURSE

$ 5,000
  • Virtual classroom or face-to-face
  • Up to 20 participants
  • Focuses on tools and actionable takeaways
  • Uses breakout rooms, group activities and toolkits
  • Exclusive to your staff

DATA LITERACY TRAINING

SESSION AGENDA

DATA LITERACY TRAINING

SESSION AGENDA

What is driving the data revolution?

How has your organisation been affected?

How can you leverage data in your role?

Exploring scenario #1: Interpreting a dataset

Exploring scenario #2: Pulling insights from a dataset

Exploring scenario #3: Using data visualisation to support your insights

Exploring scenario #4: Creating data-driven stories that trigger action

LUNCH + LEARN

FREE
  • Virtual classroom format (Zoom/Teams)
  • Unlimited participants
  • Focuses on theory and mindset
  • Participatory keynote
  • Exclusive to your staff

1 DAY COURSE

$ 5,000
  • Virtual classroom or face-to-face
  • Up to 20 participants
  • Focuses on tools and actionable takeaways
  • Uses breakout rooms, group activities and toolkits
  • Exclusive to your staff

HUMAN-CENTRED DESIGN TRAINING

SESSION AGENDA

HUMAN-CENTRED DESIGN TRAINING

SESSION AGENDA

What is human-centred design (HCD)?

Unpacking HCD terminology: mindsets / job roles / processes / artefacts

How can you use HCD?

Exploring scenario #1: Solving BAU problems for customers and colleagues

Exploring scenario #2: Looking into complex issues and opportunities

Exploring scenario #3: Solving complex issues and pursuing opportunities

Exploring scenario #4: Implementing and iterating your solutions


LUNCH + LEARN

FREE
  • Virtual classroom format (Zoom/Teams)
  • Unlimited participants
  • Focuses on theory and mindset
  • Participatory keynote
  • Exclusive to your staff

1 DAY COURSE

$ 5,000
  • Virtual classroom or face-to-face
  • Up to 20 participants
  • Focuses on tools and actionable takeaways
  • Uses breakout rooms, group activities and toolkits
  • Exclusive to your staff

CUSTOMER CENTRICITY TRAINING

SESSION AGENDA

CUSTOMER CENTRICITY TRAINING

SESSION AGENDA

What does customer-centricity actually mean?

Who can be customer-centric?

Exploring scenario #1: Helping vulnerable customers and colleagues

Exploring scenario #2: Understanding customers and colleagues better

Exploring scenario #3: Solving problems for customers and colleagues

Exploring scenario #4: The needs of the company and the customer are in conflict

Exploring scenario #5: Dealing with stress in the workplace


LUNCH + LEARN

FREE
  • Virtual classroom format (Zoom/Teams)
  • Unlimited participants
  • Focuses on theory and mindset
  • Participatory keynote
  • Exclusive to your staff

1 DAY COURSE

$ 5,000
  • Virtual classroom or face-to-face
  • Up to 20 participants
  • Focuses on tools and actionable takeaways
  • Uses breakout rooms, group activities and toolkits
  • Exclusive to your staff

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