Companies that integrate Design Thinking into their corporate strategy outperform their peers by as much as 228% annually. Join them.
Use Design Thinking to unlock innovation
Built for strategic business leaders (not just designers!), Design Thinking for Innovation: Elevate will help you improve processes, simplify complex problems and foster innovation to add business value.
Design Thinking is a mindset, process and collection of hands-on tools for creative problem solving, which can help to:
- View existing problems with fresh eyes and find innovative solutions
- Solve ambiguous / wicked problems that affect businesses or society
- Improve profitability and speed-to-market
- Reduce design, development and testing time
- Improve work culture and foster creativity
- Earn customer loyalty
- De-risk innovation by solving the right problems in the right way
Discover how Design Thinking can lead the conversation and influence outcomes within organisations, and how you can become the driver of that change.
*sources: Design Value Index, IBM Enterprise Design Thinking Report, Adobe
Explore our Design Thinking courses
Design Thinking for Innovation, online, 12 weeks, part-time (Elevate)
Solve business problems with out-of-the-box thinking and become an agent of change.
- Weekly online classes with your mentor
- Hands-on skills through 3 projects
- Design Thinking toolkit to use on-the-job
- Industry-recognised certificate
- Apply Design Thinking principles to your role during the course
- Practical strategies to drive a culture of innovation
NO PREREQUISITES
This course is not eligible for student visa applications.
Design Thinking for Innovation, online, self-paced (Elevate)
Study conveniently in your own time and expand your skillset.
- 60-80 hours of content with 6-month access
- Flexible and self-paced, perfect for independent learners
- 1:1 support from your Study Coach and Xi Expert
- Practical activities in each module
- Design Thinking toolkit to use on-the-job
- Get an industry-recognised digital certificate
- Work on a professionally relevant project during the course
NO PREREQUISITES
This course is not eligible for student visa applications.
Download your free course guide
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Course duration:
Weeks 1 – 3
- Learn about the core concepts of HCD
- Conduct customer interviews, research & surveys
- Extract insights from data
Weeks 4 – 6
- How to segment your customers
- Explore the role of CX in an organisation
- Create your customer journey map
Weeks 7 – 10
- Develop your own CX strategy
- Learn how to apply design thinking and optimise your customer journey
- Create a CX program rollout plan
- Understand metrics for CX
Future-proof your career with Academy Xi
Industry-recognised digital credential
Our courses are trusted by recruiters and organisations. Add our digital badges and Certificates to your LinkedIn to boost your employment prospects.
PERSONALISED CAREER SUPPORT
Our Transform courses offer personalised career support to help you land your dream role, like 90% of our graduates.
Alumni benefits
Receive discounts on future Academy Xi courses
Active industry connections
Our strong industry relationships and a tight-knit community will open doors for you.
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