With the first project taking place over seven weeks, we were learning about the design process as we were doing the actual assessment, and it has been really helpful. It refreshed my memory and validated a lot of things for me.
How did the job come about while studying?
With the graphic design industry it can be pretty frustrating because there are often roles pitched as ‘junior’ requiring more than two years of experience or skills that aren’t graphic design, like video editing or marketing or social media. I found it really hard to land anything in graphic design because of that. I didn’t want to be the person who did a million things. That’s not what I trained in.
I had been actively looking for jobs for the past two years, while I was studying graphic design at university and working at the print shop. I was searching on all the job sites and LinkedIn, I had all the email notifications set up. I’ve been proactive.
The Westpac role I landed was through Hatch. Each week they load new jobs, you answer some questions and do a small video of yourself.
Did the training you completed help you land the Westpac job?
Yes, it was a major factor – it absolutely enabled me to get the job with Westpac. When I did the interview with them, I was about 75% through my first project – which was a mobile app for sustainability and recycling and featured a smart bin.
I was prepared to answer standard interview questions, but the interviewer asked me to walk her through a digital project that I loved. So I was able to use my project. I took her through my work and discussed my design process, explaining that it was not yet complete, but that didn’t matter – she was really impressed with it.
After a few days she put me in touch with others in her team that whoever would be successful in the interview process would be working with, so I got to talk with them as well. I feel that if it hadn’t been for this project within the UX UI Design Transform course, that I wouldn’t have been able to get the job. It gave me the chance to clearly demonstrate my skills and understanding of the full design process.
Are you working with any mentors?
I have been paired with a mentor, Vikas Bhutani, through Academy Xi’s Designer-In-Residence program. He’s the CX UX Lead at Kmart and having him as a mentor is great. If I have any questions I note them down and take them to him. And since last year I have a mentor from Canva, as well as Hayden.

Any other areas of study that interest you?
I think psychology. Being able to understand people and work with them in general. There are times when it’s really difficult to work with people – having that background would help. My dad’s studying it, so we have chats about different things.
Coming from three different backgrounds, I’m interested to know how culture could impact UX UI. I want to learn different things that can be added to my training.
I have the ambition to learn design outside of Australia too – places like New York or Amsterdam, or even Japan. Different cultures. Once everything is safer and we can travel again and I have a few years of experience, I might delve into that.
Once this course ends I might sign up as a mentor with Academy Xi.
Best of luck with your new role and the rest of your studies, Yuka! We hope you can get into the Westpac office soon (at the time of writing, Sydney was in extended lockdown).
I really find it beneficial – having someone there to guide me, especially if I don’t know how to do a certain thing. They give tips and ideas that you might not have heard of before.