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Our 1-day ‘Intro to Customer-Centricity’ training was built for corporate, government and not-for-profit teams. No matter the business function, this workshop is for teams who want to overhaul their current way of working with a more customer-centric approach.
In a social and supported environment, this course will equip you with the skills to improve the customer experience by embedding empathy and kickstart a culture of continuous learning in your team.
Academy Xi acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present. Aboriginal and Torres Strait Islander peoples should be aware that this website may contain images or names of people who have since passed away.
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