Instructor: Service Design Course
Professional background: Service Designer, Capability Lead at RACV
Susie Flynn is a Service Designer at RACV and is a dynamic and innovative team player with extensive leadership experience. Her skillset includes facilitating and leading stakeholders in the delivery of solutions and services by fostering open communication, establishing strong relationships, and setting clear accountabilities. With over 15 years experience in the Telecommunication and IT industry, Susie’s passions are customer advocacy, collaboration, and innovation.