Professional background: Director Innovations Accelerated

Eryk Korfel is a Human-Centred Design advocate with over 10 years of project delivery in the Finance industry and has a keen interest in experimenting with technology. Through extensive experience in designing, shaping, and delivering customer-centred solutions, Eryk is passionate about exploring solutions that make a difference and have a real impact. He enjoys working in environments that are focussed on Human-Centred Design and Service Design and values ‘pushing the envelope on what’s possible and improving the well-being of its people and customers.

I really appreciate great experiences. Unfortunately, I’ve seen and experienced many product or service solutions fail with users because brands fail to really understand and factor user needs into the design. Great experiences don’t always require expensive investment, just more empathy