Academy Xi Blog

5 impactful data analytics skills non-tech professionals can harness in their roles

By Academy Xi

Data is everywhere, shaping the way businesses make decisions, streamline operations, and stay ahead of the competition. Moreover, as businesses increasingly rely on data to inform decisions, the demand for professionals with data analytics skills continues to grow. 

But you don’t need to be a data analyst or data scientist to benefit from data analytics. Even if you’re in a non-technical role, understanding how to work with data can give you a serious edge in your professional life and complement your existing skillset. 

By learning a few key analytics skills, you can identify key trends and insights, improve workflow efficiency, and drive better business outcomes. In this blog, we’ll break down the top five technical data analytics skills that non-tech professionals can learn today, plus practical ways to apply them in your day-to-day role.

 

1. Excel and spreadsheet modelling

Microsoft Excel is a powerful tool that every professional should have in their data analytics toolkit. Many of us may already have a basic understanding of how to use Excel for structuring and analysing data. However, despite being widely used, many people only scratch the surface of what Excel can do. Mastering Excel and spreadsheet modeling can enable non-tech professionals to perform advanced calculations, create data models, and manipulate large datasets with ease.

Knowing how to effectively use Excel’s features can dramatically increase productivity and efficiency. Functions such as VLOOKUP, pivot tables, and conditional formatting allow non-technical professionals to analyse data quickly and draw insights that would otherwise be time-consuming or difficult to achieve.

How non-tech professionals can use it:

  • Financial Analysts: Excel is essential for creating financial models, tracking budgets, forecasting, and managing large datasets related to finance. Financial analysts can use advanced Excel functions such as VLOOKUP, INDEX-MATCH, and pivot tables to analyse financial statements and generate reports. They also leverage scenario analysis and Monte Carlo simulations to assess risk and predict financial outcomes. 
  • Project Managers: By using Excel, project managers can track key project metrics, timelines, and performance indicators in an easy-to-use format. Gantt charts, created in Excel, help visualise project schedules and dependencies, enabling better time management. Conditional formatting and data validation also ensure that milestone tracking is accurate and up-to-date. 
  • Sales Teams: Excel can be used to track sales performance, monitor lead generation, and manage customer relationships more effectively. Excel’s ability to integrate with CRM tools like Salesforce allows for streamlined data management, helping sales professionals make data-driven decisions and improve overall sales strategies.

How you can start learning it:

  • Learn key functions such as pivot tables, advanced formulas, and data manipulation through free resources like YouTube tutorials or paid platforms like LinkedIn Learning.
  • Use sample datasets from your work or publicly available datasets to practice building models and performing data analysis.

 

2. Basic SQL (Structured Query Language)

SQL (Structured Query Language) is the standard programming language used to manage and manipulate relational databases. While learning SQL in-depth might require some technical expertise, non-technical professionals can still benefit from understanding the basics. SQL allows users to query databases to retrieve, filter, and analyse data.

Understanding basic SQL can help non-tech professionals access and query company databases directly, eliminating the need to rely on technical teams for simple data retrieval tasks. It is especially useful for roles that involve regular interaction with large datasets or customer information.

How non-data professionals can harness it:

  • Sales Professionals: Sales teams can use SQL to query customer databases, identify high-value prospects, and analyse sales performance by segment. SQL queries such as SELECT, WHERE, and GROUP BY can be used to filter customer records, determine prospects more likely to buy, and segment customers based on purchase history. 
  • Marketing Professionals: By querying customer data and campaign metrics, marketing teams can gain deeper insights into customer behaviour and optimise their marketing strategies. For example, using INNER JOIN and LEFT JOIN commands, marketers can combine website activity data with CRM data to understand how different customer segments interact with marketing campaigns. 
  • Operations Managers: Operations professionals can use SQL to track inventory levels, monitor supply chains, and analyse operational efficiency. When writing queries to check stock levels, operations teams can use the COUNT and SUM functions on inventory tables to ensure they have optimal stock levels to meet demand.

How you can start learning it:

  • There are free platforms like Codecademy and W3Schools where you can learn SQL fundamentals with video tutorials and hands-on exercises provided.
  • Practice writing simple queries to retrieve data from datasets. You can use sample data from websites like Kaggle or work with your company’s database

 

3. Data visualisation and storytelling

Data visualisation is one of the most vital skills in data analytics because it allows professionals to present complex data in a format that is easy to understand. By turning raw data into visually appealing charts, graphs, and dashboards, professionals can make data more accessible and actionable.

A key concept within data visualisation is data storytelling. Data storytelling bridges the gap between raw data and actionable insights, helping professionals persuade stakeholders by turning analytical findings into compelling narratives.

Popular data visualisation tools, like Tableau, Power BI, and Google Data Studio, enable non-technical professionals to create compelling visuals without needing advanced programming knowledge. Harnessing these user-friendly tools can allow you to communicate insights to stakeholders more effectively, identify trends, and make informed decisions faster.

How non-tech professionals can use it:

  • Business Analysts: By learning to visualise data, business analysts can present their findings in a way that’s easy to digest for the leadership team, enabling them to make data-driven decisions. Analysts can use dashboards, heatmaps, and trend lines to highlight key insights from large datasets. They can also create dynamic reports that update in real-time with tools like Power BI and Tableau.
  • Marketing Teams: Marketing professionals can also use data visualisation to analyse campaign performance, track key metrics, and present ROI in an understandable format. Interactive dashboards help marketing teams track multi-channel campaign performance and adjust their approaches based on real-time insights.
  • HR Managers: Data visualisation can help HR managers quickly identify trends in employee performance, retention rates, and other key metrics. By creating workforce analytics dashboards, HR professionals can track hiring trends, employee satisfaction survey results, and turnover rates at a glance

How you can start learning it:

  • Take online courses that teach the basics of data visualisation and familiarise yourself with industry-standard tools like Tableau and Power BI.
  • Practice by importing real-world data (such as sales data or customer feedback) into a visualisation tool and experiment with different chart types.

 

4. Statistical analysis

Statistical analysis, which forms the foundation of data analysis, involves applying statistical methods to data in order to uncover patterns, correlations, and trends. While utilising statistics leans on the more technical side of data analytics (and is generally performed by skilled data analysts), non-tech professionals can still apply statistical analysis techniques to improve their decision-making by deriving actionable insights from raw data.

Understanding basic statistical concepts such as averages, standard deviations, regressions, and hypothesis testing can help non-technical professionals make more informed decisions based on data, rather than relying on intuition. Statistical analysis also supports data-driven decision-making by providing objective insights.

Ways non-tech professionals can apply it:

  • Marketing Analysts: By using statistical analysis, marketers can better understand customer behaviour, segment audiences, and optimise campaigns. Specifically, marketers can use regression analysis to identify relationships between marketing efforts (e.g., ad spend) and sales outcomes. They can also use A/B testing (hypothesis testing) to compare different campaign strategies and determine which performs better. Cluster analysis can also be used for customer segmentation and determining how to target the right audience more effectively.
  • HR Managers: Statistical methods can help HR professionals analyse employee satisfaction surveys, predict turnover rates, and identify training needs. For example, HR professionals can use survey analysis to interpret employee satisfaction scores, applying measures like standard deviation to assess variability in responses. They can also use predictive analytics (logistic regression) to forecast employee turnover by identifying key risk factors.
  • Product Managers: Statistical analysis helps product managers evaluate product performance and make data-backed decisions about features and improvements. A statistical method product managers can apply is using a time series analysis to track product performance trends over time and anticipate future demand. Leveraging ANOVA (Analysis of Variance) can compare different product features or pricing strategies to determine which has the greatest impact. 

How you can start learning it:

  • Start with online courses on platforms like Coursera or edX, which offer courses in introductory statistics and data analysis.
  • Practice by analysing sample datasets, running statistical tests, and interpreting results to make decisions based on data.

 

 

5. Data cleaning and preparation

Data cleaning and preparation are crucial steps in the data analysis process. Before any meaningful analysis can be done, data must be cleaned and organised to ensure its accuracy and completeness. Non-tech professionals can use these skills to ensure that they are working with high-quality data that will lead to reliable insights.

Data is often messy and unstructured, which can lead to inaccurate conclusions if not cleaned properly. Non-tech professionals who can clean and prepare data will have the ability to improve the quality of their analysis, leading to better decision-making.

How non-tech professionals can harness it:

  • Finance Professionals: Data cleaning ensures that financial data is accurate and reliable, enabling better financial reporting, forecasting, and budgeting. Finance professionals can leverage data cleaning techniques such as deduplication, handling outliers, and ensuring data consistency to improve the accuracy of financial statements and forecasts. 
  • Marketing Teams: Marketing teams can clean and prepare customer data for analysis, helping them segment audiences more effectively and improve targeting. This might involve removing duplicate records, correcting misspelled customer names, and standardising data formats to enhance the quality of their customer databases.
  • HR Departments: HR professionals can clean employee data, ensuring the accuracy of metrics related to recruitment, performance, and retention. For instance, HR teams can use data cleaning techniques to standardise job titles, correct missing or inaccurate demographic information, and remove duplicate employee records. 

How to learn it:

  • Learn about data cleaning techniques by taking courses that focus on data wrangling, which often cover tools like Excel and Python for cleaning data.
  • Practice cleaning real-world datasets by removing duplicates, handling missing values, and standardising data formats.

 

Do you want to turn data doubt into data savviness? 

Data analytics doesn’t have to be reserved for technical roles alone. By learning these essential data analytics skills, non-technical professionals can harness the power of data to make more informed decisions, optimise workflows, and contribute to business success. 

By investing time in learning these key skills, non-tech professionals can not only boost their individual career prospects but also contribute to enhancing their performance at work and overall success of their organisations. 

Interested in leveling up your data skills? Check out our Data Analytics: Elevate Course to help you leverage data more comfortably and confidently in your role. Schedule a call today to see how we can help you with your career goals.