
Mary-Claire Monsalve
Company
:
IAG
Position
:
Head of Experience Design / Design Principal
“Our team came to Academy Xi for some group training in UX & Service Design. The purpose of this training was to help establish common practices and outputs for the team. The training was a tailored experience, to ensure that all team members would get something out of it, and felt engaged.
It was a great team building exercise, and really helped us agree on methodology – which in turn helped us have a common approach within the workplace – which helped enormously in streamlining our approach.”