We offer training across a wide range of course formats and disciplines. Speak to our team today to get you, your team, or your organisation digital ready!
Speak to us today!
More from Academy Xi
We offer training across a wide range of course formats and disciplines. Speak to our team today to get you, your team, or your organisation digital ready!
Speak to us today!
More from Academy Xi
Face-to-face training is a great way to learn, and zoom can be too – if done correctly. We deliver training programs in both formats, with strong feedback from clients and their teams.
However, these mediums fall down in three key areas: scalability, learner data collection and engagement (in the case of zoom).
But there are other options. We help clients turn face-to-face and zoom-based courses into digital learning experiences.
New to the space? Then watch this video to get a crash course in online learning.
Looking to discuss a project? Then click on the relevant service above, or get in touch now.
Today, most online courses are delivered through a learning management system (LMS). But there are A LOT of platforms out there, and they have been designed for a range of purposes.
Some LMSs meet heavy regulatory and compliance standards in specific sectors.
Some focus on social learning and user engagement.
Some need coding knowledge to update and customise
Some require you to create content using authoring tools, and then port it over.
Some are extremely expensive.
And many others are cheap but terrible.
In our experience, the
What is driving the data revolution?
How has your organisation been affected?
How can you leverage data in your role?
Exploring scenario #1: Interpreting a dataset
Exploring scenario #2: Pulling insights from a dataset
Exploring scenario #3: Using data visualisation to support your insights
Exploring scenario #4: Creating data-driven stories that trigger action
What is human-centred design (HCD)?
Unpacking HCD terminology: mindsets / job roles / processes / artefacts
How can you use HCD?
Exploring scenario #1: Solving BAU problems for customers and colleagues
Exploring scenario #2: Looking into complex issues and opportunities
Exploring scenario #3: Solving complex issues and pursuing opportunities
Exploring scenario #4: Implementing and iterating your solutions
What does customer-centricity actually mean?
Who can be customer-centric?
Exploring scenario #1: Helping vulnerable customers and colleagues
Exploring scenario #2: Understanding customers and colleagues better
Exploring scenario #3: Solving problems for customers and colleagues
Exploring scenario #4: The needs of the company and the customer are in conflict
Exploring scenario #5: Dealing with stress in the workplace
Academy Xi bring an energy and passion to education that creates a level of learning and enjoyment rarely seen. They played an integral role in our Tech4Good Challenge Program - providing instructions, content development and class management to train our non-profit partners in Service Design, Product Management and User Experience Design. I would highly recommend Academy Xi as a training and development partner if you are looking for an industry-leading experience.
Working with Academy Xi has been a highly rewarding experience. We worked closely with the Xi team as our strategic design partner, to co-design a customer-centric Way of Working framework, set of supporting capabilities and a guidebook containing tools and templates. We've worked innovatively to test and validate these through a real-life on the job occupational challenge which validated the practicality and ease of use of the artefacts developed. Academy Xi performed deep research insights for the organisation which contributed hugely to the program's success.
Academy Xi acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present. Aboriginal and Torres Strait Islander peoples should be aware that this website may contain images or names of people who have since passed away.
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