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Academy Xi: Client Success Stories

Department of Health – Digital Workforce Transformation

By Academy Xi

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The challenge: Train a team of health policy professionals within the Australian Department of Health in digital and design disciplines, preparing them to launch and lead a new digital hub.

The outcome: The team participated in Academy Xi’s flagship project-based training program, which combines live instructor sessions and deep online learning content with real project delivery over a 12 week period. The program gave the team the knowledge, tools and confidence to embrace their new roles and launch the new digital health hub.

“I'd had limited exposure to these techniques in the past, although I had heard a lot about them, it was good to get some practical examples and play with the concepts.”

- Program participant, The Department of Health

The program kicked off with our 1-day intro to digital and intro to human-centred design courses. These engaging, fast-paced sessions provided a high-level overview of the topics to be covered.

The team then received a brief for the project they would be delivering back into the business. Based on this input, their dedicated instructor helped them prepare and run a kickoff meeting with their internal client.

Following the client kickoff, the team was given access to their own customised learning platform, which contained deep multimedia content covering the disciplines of digital design. The next 10 weeks were spent in a learn/do cadence: which included regular live theory sessions, self-paced online learning, and project work done in online collaboration tool Miro Board. The program culminated in a project presentation delivered to the internal client, and deliverables handover.

Key outputs:

  • Prepared the team to consult on design and digital projects
  • Embedded learnings through real project work
  • Gave participants a shared language and knowledge base to work from
  • Used multiple training formats to engage all types of learners
  • Instilled a learning mindset that has led to further training across the organisation