Bring fast-paced and ever-changing digital projects to life, from conception to completion.

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The future of project management is digital. Are you ready?

Whatever your job title, if you’ve ever had to manage a digital project (like a website refresh, customer journeys etc.), we have the right course for you.

Organizations that invest in proven Project Management practices waste 28x less money because more of their strategic initiatives are completed successfully –

Explore our Project Management courses

Co-created with industry experts:

Course duration:

Weeks 1 – 3 

  • Learn about the core concepts of HCD
  • Conduct customer interviews, research & surveys
  • Extract insights from data

Weeks 4 – 6 

  • How to segment your customers
  • Explore the role of CX in an organisation
  • Create your customer journey map

Weeks 7 – 10

  • Develop your own CX strategy
  • Learn how to apply design thinking and optimise your customer journey
  • Create a CX program rollout plan
  • Understand metrics for CX

Future-proof your career with Academy Xi

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