The future of project management is digital. Are you ready?
Whatever your job title, if you’ve ever had to manage a digital project (like a website refresh, customer journeys etc.), this course is for you. Graduate with the hard and soft skills required to deliver any digital projects on time and to budget:
Organizations that invest in proven Project Management practices waste 28x less money because more of their strategic initiatives are completed successfully – cio.com
Explore our Project Management course
Project Management (Digital), online, 12 weeks, part-time (Elevate)
Learn how to successfully manage digital projects and drive business value for your organisation or clients.
- Gain immediately applicable practical skills
- Work on a digital project that’s relevant to your business
- Apply Waterfall and Agile approaches
- Use digital tools like Jira & TeamGantt
- Get an interactive workbook to use on-the-job
- Become more digitally savvy and influence tech teams
- Gain leadership and interpersonal skills
- Get an industry-recognised digital credential
This course is not eligible for student visa applications.
Weeks 1 – 3
- Learn about the core concepts of HCD
- Conduct customer interviews, research & surveys
- Extract insights from data
Weeks 4 – 6
- How to segment your customers
- Explore the role of CX in an organisation
- Create your customer journey map
Weeks 7 – 10
- Develop your own CX strategy
- Learn how to apply design thinking and optimise your customer journey
- Create a CX program rollout plan
- Understand metrics for CX
Future-proof your career with Academy Xi
Industry-recognised digital credential
Our courses are trusted by recruiters and organisations. Add our digital badges and Certificates to your LinkedIn to boost your employment prospects.
PERSONALISED CAREER SUPPORT
Our Transform courses offer personalised career support to help you land your dream role, like 90% of our graduates.
Receive discounts on future Academy Xi courses
Active industry connections
Our strong industry relationships and a tight-knit community will open doors for you.
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Always friendly and welcoming! The community at Academy Xi and the environment they create for learning and expanding your horizons is exactly what is needed when you are looking to gain new skills. For me the courses were an adventure and investment in my development I'll always value and have gained immensely from.