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Companies that integrate Design Thinking into their corporate strategy outperform their peers by as much as 228% annually. Join them.

Use Design Thinking to unlock innovation

Built for strategic business leaders (not just designers!), Design Thinking for Innovation: Elevate will help you improve processes, simplify complex problems and foster innovation to add business value.

Design Thinking is a mindset, process and collection of hands-on tools for creative problem solving, which can help to:

Discover how Design Thinking can lead the conversation and influence outcomes within organisations, and how you can become the driver of that change. 

*sources: Design Value Index, IBM Enterprise Design Thinking Report, Adobe

Explore our Design Thinking course

Course duration:

Weeks 1 – 3 

  • Learn about the core concepts of HCD
  • Conduct customer interviews, research & surveys
  • Extract insights from data

Weeks 4 – 6 

  • How to segment your customers
  • Explore the role of CX in an organisation
  • Create your customer journey map

Weeks 7 – 10

  • Develop your own CX strategy
  • Learn how to apply design thinking and optimise your customer journey
  • Create a CX program rollout plan
  • Understand metrics for CX

Download your free course guide

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