Join our speakers:
- Lauren Morrey – Lead Customer Success Strategist, Culture Amp
- Berlin Liew – UX Designer, Belong
- Celeste Galtry – Senior Experience Designer, Belong
- Eric Lutley – Head of Partnerships, Academy Xi
In this video, you’ll learn:
- What is Human-Centred Design (HCD)?
- How do its sub-disciplines interrelate including Customer Experience (CX), User Experience Design (UX), Service Design, Design Thinking and Customer-Centricity.
- How four industry leaders use HCD principles and mindsets in their workplaces