Academy Xi Webinars

Human-Centred Design: Unpacking the Terminology

By Academy Xi

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Join our speakers: 

  • Lauren Morrey – Lead Customer Success Strategist, Culture Amp
  • Berlin Liew – UX Designer, Belong
  • Celeste Galtry – Senior Experience Designer, Belong
  • Eric Lutley – Head of Partnerships, Academy Xi

In this video, you’ll learn:

  • What is Human-Centred Design (HCD)?
  • How do its sub-disciplines interrelate including Customer Experience (CX), User Experience Design (UX), Service Design, Design Thinking and Customer-Centricity.
  • How four industry leaders use HCD principles and mindsets in their workplaces
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