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Student Spotlight: Sitara Ramakrishnan

Academy Xi Blog

Student Spotlight: Sitara Ramakrishnan

By Academy Xi

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Meet Academy Xi graduate and Customer Experience Measurement Advisor at iCare NSW, Sitara Ramakrishnan! 

DJ turned CX professional Sitara took not one but two of our courses this year. Here, Sitara tells her story and talks about reaffirming her passion for Service Design, as well as her overall course experience.

Student Spotlight: Sitara Ramakrishnan

Hi Sitara, which course did you study with Academy Xi?

I studied both the Service Design Elevate and User Experience (UX) Foundations courses! I finished both my courses at the end of June 2021.

Were you studying or working in a related field or something completely different?

I’m currently working in Customer Experience Measurement at iCare NSW, with our broader team consisting of Customer Advocates, CX Designers & Analysts.

What prompted you to study this course?

After working in CX for over a year alongside talented Design practitioners, I was really drawn to the processes, unique opportunities and genuine social impact delivered through Service Design. I believed I had the capability and potential to excel in this field, once I had a stronger grasp of the methodologies, techniques and ways of thinking that underpin design. Curating and crafting my own design portfolio to help solve the social issues I’m most passionate about has been a great experience.

Why did you choose to study with Xi?

The course structure was the main reason I chose Xi – it mixes theory in a clear and succinct fashion, continuous practical application of project work and ongoing collaboration with our classmates and mentors. The fact that we move through the entire end-to-end design process in a rapid yet structured fashion with weekly outputs was a huge bonus. It allowed me to clearly see the evolution of my project over time before the final showcase.

Highlight of your training?

The moment I completed and submitted my final state blueprint it felt like such an achievement and something I never would’ve known how to do, visualise and communicate in the way that I do now. Seeing the service organically progress through every part of the design process was so eye-opening and fulfilling. And lastly, being able to showcase my project and all my learnings with my fellow classmates was also a major highlight!

“The moment I completed and submitted my final state blueprint it felt like such an achievement and something I never would’ve known how to do– Sitara Ramakrishnan

How did you find the online learning experience?

The online nature of the course is great. The content is presented and articulated in a very clear, insightful and thought-provoking way. The ability to connect with classmates from any corner of Australia by interacting with their weekly outputs, queries and comments alongside our fortnightly classes made it much easier to stay connected and learn from others.

Did your training with Xi assist you with a new career path or job change?

Absolutely! The course has reaffirmed my passion, confidence and capability in Service Design as the next step for me. I’m grateful to be working for an organisation that is supportive of my career development and objectives to help me achieve this.

Do you have a mentor now or are you planning on finding one?

Throughout my course and afterwards, I’ve been lucky enough to receive mentorship from a talented CX Designer at my work to help reach my full potential. My mentor has been instrumental in further elevating my knowledge and skillset with weekly advice and feedback on the various artefacts I produced or tested with them.

Student Spotlight: Ryan Collingwood portrait

Academy Xi Blog

Student Spotlight: Ryan Collingwood

By Academy Xi

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Ryan swapped the brushes and pencils of a graphic design career for a UX Transform course at Academy Xi. Soon after graduating, his client project work with Avertro helped him land a full-time UX role with the company.

Student Spotlight: Ryan Collingwood portrait

Thanks for chatting with us today, Ryan! Can you start by telling us about your career before Academy Xi?

I studied audio engineering in 2015 and worked in freelance audio and graphic design until 2019. A month before Covid in 2020, I enrolled in a Diploma of Graphic Design with RMIT and made the move from Adelaide to Melbourne. With graphic design, there are practical elements but it’s more about the visuals. I used every assignment I completed with the course as a chance to focus on the practical side of graphic design. This included a website project, which I really enjoyed, but that was such a small component of the course as a whole.

All my classmates were very artistic with brushes and pencils, but it was not the side of design that I wanted to pursue. At the beginning of my graphic design diploma, I heard this term, ‘UX’, and thought “what’s that about?”. I looked into it, found out it was focussed on the practicalities of design and realised it’s exactly what I wanted to put into practice.  

So after graduating with my Diploma of Graphic Design, I started  an Advanced Diploma of Interactive Media in 2021 with RMIT, with a view to learning more about UX. The interactive media course wasn’t UX focused enough for me, so after a week I left it and joined the Academy Xi UX Transform course instead.

What made you choose Academy Xi?

At first, I was thinking of doing a Bachelor’s in Design at Swinburne with a major in UX, but I looked into the course content and only up to a half, or maybe even a quarter, of the three years was spent actually learning and applying UX.

I then started looking into short courses and comparing different providers. I narrowed it down to Academy Xi and General Assembly, but the GA course costs more and doesn’t offer the same level of job search support. Academy Xi seemed to place a greater emphasis on graduates going into the job market after graduation, so I went with them.

What were the highlights of your course experience?

The client project was one of the best parts of the course—you get real-world experience, and for me, it actually led to a job with that client, Avertro. I got the job not long after graduation. There were three rounds of interviews, which started a month after the course finished. When I was completing the Career Support Program outcome report near the end of the course, I actually wanted to put the reporting on hold, knowing that I had an interview lined up.

There were twelve of us working on the project and we were meant to be split up into two groups of six, but it made sense to do things as one big team. This meant I learned about project management—I led the cohort in that group project, liaised with Avertro, and developed a rapport with the company. It was a great opportunity to think about everything needed to pull off a project and the best ways to get that done – all in a short time period. It pushed my organisational skills, my ability to prioritise and strategise, as well as my communication skills.

The group project was so valuable—it put all the skills I learned during the first half of the course to the test.

“The client project was one of the best parts of the course—you get real-world experience, and for me, it actually led to a job with that client, Avertro. I got the job not long after graduation.” 
– Ryan Collingwood

Sounds like you did a good job! Can you tell us more about the client project with Avertro?

Avertro is a cyber security management system—a software as a service company—and the current platform is made for enterprise level clients. There’s a lot of bespoke training to onboard users with the system. Our project was to create a light version of the onboarding process for smaller companies that don’t need or can’t afford the full enterprise service, which gives users everything they need to help themselves with the platform.

The project was about designing something that made sense, so we could offer fewer features for a lower price point, and still offer a really strong user-friendly service. It’s created a different target market and a new revenue stream for Avertro. I didn’t expect such a big live project going into the course, with really high exposure. It’s amazing to think we completed it in two weeks and two days.

Completing that project did require a few late nights, but we got there in the end! Luckily, we had twelve people contributing and we divided up the work as much as possible. From my perspective, keeping everyone busy was an important part of my contribution.

Avertro reached out to me about a permanent role before I even began applying for new jobs. For the interview, I was able to use the ‘star method’ and all my star examples came from the Avertro course project. Between that and having already built a strong working relationship with the company, I managed to land the job.

My course project experience also helped with my onboarding. I could already use the platform, meaning I could hit the ground running as soon as I started with Avertro.

Check out Ryan’s UX portfolio to view the Avertro UX project that his team worked on.

How did you find online learning and working in a cohort?

I liked how Academy Xi has gamified the online learning platform, with points collected for different tasks and projects. I could use the point system to work out how big the projects were going to be and plan my schedule around that.

At first I wasn’t sure if it would be useful to have the platform on my mobile—I thought it might encourage me to stay in bed rather than turn up to class! My cat fell asleep on my hand and because I couldn’t type, I downloaded the app on my phone. It really came in handy—I worked through modules on the train and made use of those spare bits of time.

As for my cohort, we’ve been trying to organise meet ups since graduation, but Melbourne’s been in lockdown. When I signed up for the course, I assumed that because it was taught fully online and completed over just three months, I wouldn’t spend much time talking to the other students. In reality, half the course is group work and you see everyone in your cohort on a daily basis.

One of my teammates had a lot of industry experience and suggested we have a group standup meeting every morning. It was great to keep up with what everyone was doing. Someone else suggested using Trello, so I was able to use the standup meetings to figure out who was working on what and track everybody’s progress with a task on a Trello card.

As well as the UX experience, I received lots of exposure to group work dynamics. We figured out how to use what was at our disposal and be an organised, efficient team.

Can you talk about your experience with your course mentor, Hayden?

Hayden’s such a great character – he’s really friendly, knows a lot and has had loads of experience with different companies.

You can tell Hayden loves his profession, he’s really engaged with how UX works best and the passion really shows through. He’s happy to tell you about his experiences, so you can learn from things he’s observed. Most people will just teach you the hard skills, but Hayden also helps you develop the soft skills. We learned what to expect in-industry, how to deal with difficult situations and how to talk to coworkers, managers and clients in ways that are really productive.

We had weekly one-on-one sessions at the beginning of the course – I’m the kind of student that likes to ask questions and make use of that time.

At the start, I was a bit presumptuous with the problem statements for my first personal project. Hayden gave constructive feedback through the learning platform and I decided it would be good to set up a meeting to discuss things further. I learnt so much just from that first meeting. I had a few more one-on-one sessions in the early phases of the course and then checked in with him at various points throughout the client work, including a project for high-profile pharmaceuticals company Roche.

For the client project, everything was very self-directed. Hayden played a background role, which was good for my learning. It threw me in the deep end slightly, which is the best way to learn because that’s what it’s like in the industry.

The Designer-in-Residence Program also gave me access to a professional mentor. I was paired with Rebecca, who now works with Open Cities, and we had weekly mentoring sessions. She’s previously worked as a UX designer and a graphic designer, but is now a project manager. Rebecca showed me interesting projects she’d worked on in the past, which gave me industry insight and the chance to ask questions about different ways of working. Everyone has their own methods and approaches and it’s always good to get different perspectives.

“The Designer-in-Residence Program also gave me access to a professional mentor… which gave me industry insight and the chance to ask questions about different ways of working.
– Ryan Collingwood

What’s happening with your life after Xi?

Well, I’m now the only UX designer at Avertro. Product management has the final say, but I don’t need to run my ideas by any other designers. It’s a blessing and a curse – I don’t get the input of other designers, but I do have lots of control and the whole process moves along really efficiently.

My course project experience also helped with my onboarding. I could already use the platform, meaning I could hit the ground running as soon as I started.

It’s very fulfilling to be at a small, independent company that’s moving fast. It gives me a lot of responsibility and what I’m doing makes a lot of impact.

The group project that I worked on for Avertro is actually ongoing and due to be completed in about two months. Lots of recommendations came out of the Academy Xi project, and I’m now helping Avertro figure out which ideas work best and are possible to implement. I can still access all of the work files put together by my group, which really helps.

My group only had two weeks to research and design our solutions for the Avertro course project. Since Avertro hired me, I’ve revisited these ideas with a full understanding of what the company can realistically implement. Providing they’re feasible, I’m now integrating some of the concepts that my group designed.

If somebody you knew decided to study UX, would you recommend Academy Xi?

Definitely. The best short courses will increase not only what you know, but also who you know. The course taught me what I needed to know for the job – so I felt very prepared to put my UX skills to use straight away.

In relation to who you know, Academy Xi has such a strong network, especially with the career support program. The people involved in the Career Support Program have so many good connections and they really work hard to place you into contact with companies looking for new talent. There are so many jobs out there, but it often comes down to having a connection. It might be your course leader, it might be your mentor, or someone from your cohort.

Once I landed my job and recruiters continued to reach out to me, I forwarded those job opportunities on to my cohort. In the end, it only took three months for all this to happen.

For now, I’m more than happy with my professional life. I have a great job, but I’ll continue to self-learn and eventually look to progress into a senior UX design role, hopefully within about five years or so.

Check out Ryan’s UX Portfolio to see some of his work.

Student Spotlight: Barry Nguyen

Academy Xi Blog

Student Spotlight: Barry Nguyen

By Academy Xi

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Startup Founder, Entrepreneur, Advisor — and now Physiotherapist turned Software Engineer — Barry Nguyen proves that curiosity, passion and continuous learning can help you get ahead of the curve.

Student Spotlight: Barry Nguyen

We caught up with Barry, one of our recent Software Engineering Transform graduates. He’s kindly taken the time to share his adventures and career transition in the ‘tech world’ as a learner and startup founder. We’ll also talk about why he recommends this course to other startup founders and entrepreneurs.

Hi Barry! Thanks for taking the time to share your Xi experience with us.  How did your career in Software Engineering take shape?

After I completed my health sciences degree at the University of Melbourne, I began working in a private practice and also ran my own physiotherapy clinic in the spareroom of a local GP on saturdays. The room was small and needed to be a functional physio space, so storage was an issue. Around this time, I caught up with my high school mate and in response to my workspace problem we developed web-based software to eliminate the paper trail. That’s the point at which I realised that software engineering could be put to good use in healthcare. Following 15 years of working as a physiotherapist, I decided to enter the healthtech space. 

The Australian tech startup environment is not as developed as Silicon Valley. This means it’s normally not enough to have a plan on a piece of paper and an Ivy League education to get funding, even if it’s a really good idea. Investors want to know beforehand that new concepts will solve problems and lead to something that sells. You need to have an MVP or a tested prototype to show investors that what you’re working with is basically tried-and-true. 

I quickly realised I was spending a lot of my own money paying other people to develop working prototypes. At the same time, it was tricky to find technical co-founders. There’s a general shortage of software engineers and developers in Australia, but they’re even more scarce in the startup environment. I eventually thought to myself, “I’m not going to do this anymore. I can’t keep moving back-and-forth, it’s just too expensive and time consuming”. That’s when I realised that I needed to write code for myself. I made a positive decision to get the skills and know-how needed to realise my own MVP. 

Having made the decision to upskill, I looked at what was on offer and decided to join Academy Xi. The choice really paid off – Albert’s been a great instructor and given me the confidence to think critically about my own software designs. I test the architecture for any strengths and weaknesses, and then make simple but effective decisions about what needs to be added or subtracted.    

It’s been a few months since I graduated and I’m now fully equipped to create my own MVPs. It’s honestly been life changing – the fact that I can now call myself a qualified software engineer. It means I’m less reliant on other people’s skills and as a result, my career’s become much more streamlined. 

What were the biggest challenges and rewards that came with the course?

The prospect of studying online represented one of the biggest obstacles for me. You encounter a lot of stories about software developers and engineers self-learning on platforms such as YouTube and Udemy. There’s this question in your mind, “could I learn all this for free on YouTube?” Honestly, the answer is no, you probably can’t. YouTube videos ‘show and tell’, but the relationship ends there. This course distinguishes itself through its involvement with real people. There’s a supportive peer-to-peer network, and you also get unlimited 1:1 mentoring sessions.

Student Spotlight: Barry Nguyen Quote1

The time I spent with my mentor Albert was critical. It’s not a very content rich course – it’s more like a process of problem solving. Albert did a great job of guiding me through that.
My mentor sessions with Albert helped me fix problems before they grew, which meant I could confidently move on to the next thing.

I didn’t know initially that you could book time with your mentor every day, but when I realised this, Albert made himself available to answer my questions as they arose. At this point, my progress accelerated rapidly. This training is distinguished from other courses through its immediate feedback, if you choose to get it. I think that’s what really sets it apart – having that high level of support.

Because modern industries are prone to transformation, I think lots of people need to be prepared to reset themselves at some stage in their career. I would guess that this is one of the key traits that Academy Xi looks for in course participants – that willingness to take on the responsibilities that enable them to effect change in their careers. It’s a hard thing to pull-off, especially when you have other big responsibilities, but as Elon Musk puts it, sometimes you just need to ‘chew broken glass’.

Even with children and a full-time job, I actually completed the whole full-time course in five months. Factoring in my situation, I was really pleased with this timeline. Definitely one of the biggest rewards was being able to enhance my career and not neglect all my other life commitments. The course delivery is considerately designed for people who have lots going on. There’s also a part-time 10 month version of the same course. This might be a better option for anyone who wants that balance of career development and lifestyle. If you’ve got the drive and you’re willing to plan your time, everything you need to succeed is available.

This training is distinguished from other courses through its immediate feedback, if you choose to get it. I think that’s what really sets it apart – having that high level of support.”  – Barry Nguyen

 Why did you choose Academy Xi and what about the course experience did you value most?

We had worked with Academy Xi in the UI/UX space at my old startup and the projects really impressed me. That’s the main reason why I picked you guys over others – I’d already  collaborated with your students and the work was of a really high standard. It made the decision very easy to make. 

This whole experience has given me greater appreciation for the people giving others the opportunity to learn and develop. I started the course with a well-established career but was keen to diversify. My time with Academy Xi not only enabled me to build the tech skills I needed, but also helped me coordinate a roadmap that made diversification a reachable goal. Funnily enough, I’m back as an intern now. Sometimes I feel like I’ve taken three steps back to go ten steps forward! It’s very humbling and I don’t take anything for granted. I’m adding to my skills and network daily with experienced professionals who are also more than happy to mentor. 

These days, my approach is to always keep a beginner’s mindset. The need to remain open to new ideas and possibilities never goes away. It seems to me that too many people gather a bit of knowledge or skill and then call themselves an expert. Whenever I hear someone describe themselves as an expert, alarm bells start ringing! I think a true expert realises that expertise is not something you arrive at. It’s an ongoing process – you can never know too much. 

I’m now noticing that companies in startup environments are struggling to find Software Engineers. Mostly because they’re demanding more and more money. Experienced engineers are often ridiculously well paid and enjoy the added luxury of a remote nine-to-five job. Luckily, the investment is growing and there are plenty of lower and medium tier roles available, which means anyone with the right skills can get their foot on the ladder. My situation is a big opportunity. Hopefully I can show others that you can make the leap from seemingly unrelated roles, like mine as a clinician, into tech.

Do you have any advice on course content and how you approached your work?

I think it takes a very clear, logical mind, and grit to complete this course. Maybe people who have been exposed to this type of learning before are more likely to succeed. They begin with a clearer understanding of what the course is going to be.

My experience on the course taught me that you can’t afford to work in an environment where you’ll be easily distracted. You really have to block-out your schedule, set-up the right conditions and keep a strong sense of how and when you work best. For those periods when you’re studying, it needs to be undistracted, deep, high-value work. This course requires an advanced level of critical analysis, problem solving and lateral thinking, so make sure you give yourself the time and space to perform these tasks to the best of your abilities.

The course is also pretty condensed – there’s a lot of learning crammed into five months. What you’re doing is really important and you can’t afford to take it lightly. Other than that, I would say, “don’t be limiting in your beliefs, just do it!”

How did you get on with your mentor and cohort?

Albert has a strong and sincere desire for all in his cohort to succeed. You guys did a great job finding him! Everybody wants a mentor who is available and willing to commit time outside of scheduled classes. Everyone needs feedback to progress in their learning. Albert was always happy to discuss my work and assist me with any problems that I had throughout the course. He’s not only knowledgeable, but also passionate. These characteristics really made the difference – it was obvious that he genuinely enjoyed working with the cohort and helping everybody produce their best work. He’s also a very holistic person and encouraged us to manage our wellbeing. Balancing hard work, health and happiness is probably the key to long-term success, and Albert made sure we kept that balance a priority.

Albert believes in long-term relationships that last beyond the five months. He’s still in contact today and pleased to help with my career as it’s unfolding. It’s like being part of a good school alumni where you make lasting friendships. The whole cohort collaborated on so many interesting projects together – we worked through hardships and brought things to fruition together. In the end, you walk away with connections that couldn’t be made at a networking event. The relationships are formed over time and really are built to last.

In the end, you walk away with connections that couldn’t be made at a networking event. The relationships are formed over time and really are built to last. ”  – Barry Nguyen

Why would you recommend the Software Engineering Transform course to startup founders and entrepreneurs?

For me, the course made a lot of financial sense. It cost close to $15,000, which was tax deductible, but gave me the knowledge and skills to develop new MVPs for the rest of my career. Gone are the days when I’ll be paying someone $50,000 to design one MVP without any guarantee that their work will match my initial ideas. For that reason alone, I believe most startup entrepreneurs will get real value for money with this course.

Student Spotlight: Barry Nguyen Quote2

If you’re serious about creating a startup that succeeds, you need to have the tools to at least begin building it from the ground up. This doesn’t mean that a CTO or technical co-founder will do all the coding alone – it’s more about making sure that you have more than just soft skills. People always talk about soft skills, but they won’t always be enough to get the job done.

As Sam Altman, former President of Y Combinator advises in his blog post to aspiring tech founders, “Non-technical founder? Learn to hack.”

My qualification with Academy Xi has left me feeling less at risk – upskilling is one of the best ways to keep your tech contribution relevant and valuable. It’s also given me the confidence to follow through with my own software designs. I’ve found that having the ability to do certain things changes the conversations I have with people. I spoke to a venture capitalist the other day and he said, “You learned that? You created that?”. It has the potential to completely change what you’re working on and who you’re working with.

What’s next for you, Barry? 

Well, I’m finishing my internship and planning on doing everything I can to help my company succeed. The ultimate goal is to be an inspiration to others and create a notable Aussie company in health technology of a similar impact to the local startup ecosystem like Canva and Atlassian. I’m already building out my MVP and steadily getting that ready to launch. 

As I go, I’ll also be raising money for the project and drumming-up support through skilled partnerships. It would be great to involve Academy Xi at some stage, so watch this space!

Academy Xi Blog

Behind the scenes: how Academy Xi drives student success

By Academy Xi

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Businesses want to be customer-centric, but few come close. How do we put our students front and centre, and deliver the best-in-class training in the digital space? Let’s take a look behind the scenes. 

Continuous learning is not just another fad: for many, it’s now a part of life. Learners from all backgrounds are flocking to short, skills-focussed training more than ever before. Motivations vary wildly – from kickstarting careers to reclaiming confidence, from helping businesses soar to simply learning for enjoyment. 

Check how we at Academy Xi, Make it Happen, for you and your future. 

So what does Academy Xi do differently to deliver the best experience and outcomes for our students? 

Sounds cheesy, but it really is a team effort, weaving human-centred design principles into everything we do. We chat to our leadership to learn more. 

Product Development 

Tiffany McHugh, Head of Product (Learning), explains Academy Xi’s approach to delivering highly engaging content for online learning. 

The Product Team at Academy Xi is made up of highly experienced, technically skilled learning designers who are using Human Centred Design principles to create world class online learning – essentially practising what we preach! With backgrounds from instructional design, teaching, education management, and multimedia design & production, the team uses a mix of learning theory and digital practices to design experiences, not just course content. 

At the heart of it, we aim to demystify technology in a rapidly changing industry. Our job is to explain complex ideas in simple terms, using plain friendly language, supported by plenty of real world examples and industry stories. No lofty jargon, no unexplained terminology, no intimidating concepts – we aim to make our courses as accessible as humanly possible. 

Our courses are particularly unique in that we create our own learning frameworks; these are deeply researched, co-designed with industry experts, and delicately balanced sets of design, business and technical skills that employers in digital industries want. These frameworks underpin all course material we create in-house, ensuring we deliver the learning outcomes students need for their careers now, and into the future. 

The result is a suite of online courses that give students the perfect mix of skills, practice and knowledge they need to confidently advance their careers, or even start a new career

The courses are easy to progress through, using a combination of multimedia content, plenty of interactivity, lots of social engagement opportunities and regular learning support from the mentors and student experience teams. Our learning platform is specifically selected for the best user experience possible, and feedback confirms this to be true – our students love it! 

Learning is a two-way conversation, so we design-in plenty of opportunities for learners to check their growing capability, get feedback and test ideas with others.

We also update our course content regularly to make sure what we teach is as current and fresh as you will find anywhere in the world. 

I was blown away by how the course was put together and loved the fortnightly catch ups with my group. The course structure and delivery kept us all engaged with the topics we were covering each week and a lot of the resources were very comprehensive and super helpful. I liked the mixture of mediums used for course instruction – video content, written and live tutorials – it worked well. I also really enjoyed the quizzes and having break out rooms to discuss concepts with my classmates.” – Imogen Abandowitz, Digital Marketing Elevate graduate

Student Experience

Chris Veness (Head of Design & Business Portfolio)  and Renju Phillip (Head of Technology Portfolio) chat to us about how the student experience is shaped by mentors and the student support team. 

The Academy Xi Student Experience team has a combined 30 years of expertise in delivering online education and building digital capability. The team’s commitment to delivering a first-class learning experience for our students really sets us apart.

Our learning model empowers students to not only absorb new (and sometimes complex) concepts, but also put what they learn into practice right away. 

We do this by engaging some of the world’s best industry practitioners as our ‘Mentors’. With backgrounds ranging from Customer Experience to UX Design and Data Analytics to Software Engineering, these qualified professionals know what first-class looks like and are very passionate about sharing their knowledge.  

Every person who chooses to study our courses achieves the highest level of commitment and support from our team to ensure they succeed – in the course, and beyond graduation.

We pride ourselves on our small class sizes, which allow students to participate more fully in discussions and get to know each other more intimately.

Academy Xi online training was completely different. I made so many new connections and I felt a sense of community that I didn’t with university training. The class sizes were small, so we actually got to know each other – it was way more engaging.” – Oshi Paranavitane, UX UI Design Transform graduate

Our live sessions are run by Mentors who provide far more than just training –  they supply our students with operational perspectives from their current industry practices, using client scenarios and real case studies to bring the learning to life.

“There’s always this question in your mind of whether I could have learned it on YouTube. You see a lot of stories around software developers or engineers self learning on Udemy. But where this course distinguishes itself is the real people – a supportive peer to peer network. Making use of the unlimited mentoring sessions was critical. [My mentor] Albert did a great job and I didn’t know initially that you could book time with him everyday, but then, after a few weeks when I did that, and started accelerating – it made all the difference.” 

– Barry Nguyen, Software Engineering Transform graduate

Our courses are all designed such that our students learn by doing, and walk away with immediately applicable practical skills. Projects are therefore an important cornerstone of each course. Depending on the course, these may be real-world client projects, or personal projects. 

Live client projects are a unique feature of our Transform courses, which really take learning to the next level. Students work on real business problems and deliver their solutions using learned skills. Our students graduate with real world experience and exposure to relevant industry practices… and have the portfolio or github profile to showcase these projects. 

Our unique training and delivery model ensures the highest level of success to best prepare our graduates for any interview.

“I went in with high expectations, which were all met. I totally understand why people recommend this course, and in particular, Hayden… [the training and project] absolutely enabled me to get the job with Westpac.” –  Yuka Mochizuki, UX UI Transform graduate

Career Support 

Will Phillips, Head of Career Support & Talent Services, explains the different tools used to empower our Transform graduates to secure jobs in their field of choosing.

Everyone’s journey is different when it comes to their career path, and here at Academy Xi we provide our graduates with the tools, support and guidance to help them take that first step towards achieving their individual goals and landing that dream job. During their Transform course students have access to our digital Career Toolkit which establishes the foundations needed to be job market ready, covering topics such as resumé writing, crafting the perfect cover letter, building a personal brand and harnessing the power of LinkedIn for your job search. 

Post-course our graduates can opt into our industry-leading Career Support Program where they have access to a Career Coach to help refine their job search strategy, in a one-on-one setting. As participants in the program, the graduates are in the driver’s seat and are accountable for their own job search, with the Academy Xi team on hand to help them navigate the employment market, providing insights, advice and guidance where necessary. Everything from interview preparation, networking tips and mindset coaching is available as part of the Career Support program, which is tailored to each participant’s needs through our personalised approach.

Our Talent Services team are focused on creating awareness within industry about the pipeline of graduates coming through our courses and tap into our extensive network of employers to seek out potential opportunities that might be the right fit for someone at the start of their new career.

As a team, what motivates us is seeing our graduates land that first role and transform their careers into something new and exciting. We are very proud that 9 out of 10 of our active participants in the Career Support Program land a role in under 180 days. In many ways this last phase is the toughest part of the whole course, it’s not easy to get your foot in the door and it takes a lot of drive and determination. A job search is challenging and there is no golden ticket or cheat sheet to achieve instant results. Everyone’s path is different and those graduates who put in the hard yards and stay motivated are the ones that make it happen.

“The practical up-to-the-minute advice from Dan and the Career Support team was absolutely outstanding. Being able to practice for mock interviews and talk through how to best approach my non-linear career journey, and compose my own narrative for the job market, was critical to land my new role shortly afterwards.” 

Alessio Somma, Service Design graduate

In the words of Matt Hill, Co-CEO, “It’s absolutely fantastic to hear these success stories – from both students and corporate clients –  as it reinforces that our approach to learning is delivering tangible individual and business outcomes. It’s so pleasing to see teams come together to deliver a fantastic result for our students and clients.” 

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With Academy Xi, you can make it happen. 

For your business. For your career. For your team. For your future. 

To learn more about our courses for individuals and teams, contact us at admissions@academyxi.com or 1300 098 165.

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