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Academy Xi Webinars

What is Service Design? An Hour With the Experts

By Academy Xi

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Join our speakers: 

  • Harriet McDougall – Associate Director, MAKE Studios
  • Kasia Mierzejewska – Service Design Lead, MAKE Studios
  • Eric Lutley – Head of Partnerships, Academy Xi

In this video, you’ll learn:

  • What Service Design is, the tools used, and what outcomes you can expect from a piece of service design work.
  • What a day in the life of a Service Designer looks like
  • Tips from experienced practitioners for making things stick and affecting real change
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