Professional background: Service Designer, Capability Lead at RACV

Susie Flynn is a Service Designer at the City of Melbourne and is a dynamic and innovative team player with extensive leadership experience. Her experiences include facilitating and leading stakeholders in the delivery of solutions and services by fostering open communication, establishing strong relationships, and setting clear accountabilities. With over 15 years experience in the Telecommunication and IT industry, Suzie’s passions are customer advocacy, collaboration, and innovation.

Taught at Academy Xi

Get upskilled with a part-time Service Design course

Jan 1970


Other Instructors

Pieter den Heten
Martin Kemka
Vera Justina Li
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