Professional background: CX Design Lead at Macquarie Group

Ashleigh West is an interdisciplinary Service and Strategic Designer focused on solving problems and creating innovative experiences. Currently a CX Design Lead at Macquarie Group, Ashleigh has completed innovation projects through Europe, Asia, and Australia.

She works across the entire design process from scoping to implementation with a specialisation in research, synthesis, and ideation. She believes that Human-Centred Design and Service Design have an important role to play in developing sustainable systems and services that improve our lives and those of future generations to come.

Taught at Academy Xi

Get upskilled with a part-time Service Design course

Jul 2020


Other Instructors

Murray Grange
Chuan Lim
Lawrence So
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