12 October 2017 | 6:00 pm to 8:00 pm
Event details

Leadership within business becomes increasingly important as large sections of the innovation landscape continue to refine their strategic visions to focus on experience. Human centred design principles are becoming more broadly applied across a range of business disciplines. Techniques and tools are consistently utilised to solve problems around people, product, customer, community and, of course, user experience.

Academy Xi is pleased to welcome a diverse panel of leaders in business, experience and product design to share stories about their current projects, their emergence as leaders in the field, and memorable design case studies. With a particular focus on diversity, and how they rose through the ranks in the notoriously difficult digital eco-system, this event will inspire and educate. Young people will find inspiration in the stories of success, and everyone will  find the practical advice invaluable in your workplace or next project.

Don’t miss this thoughtful discussion that will demonstrate how the consideration of everyone’s perspective will lead to a greater experience for all.


Jeni Oye

Director at The Customer Experience Company

Jeni has 20+ years in customer experience strategy, design, and innovation. With a degree in Industrial Design and an MBA, Jeni pulls together the intersection of design and business to deliver innovative outcomes. Jeni is currently a Director at The Customer Experience Company, the leading CX and Service Design company in Australia.

Bronwyn Van Der Merwe

General Manager, APAC Fjord

Bronwyn is regularly sought out as a thought leader and spokesperson for Fjord in Australia, with numerous press publications and interviews in, for example, Business Spectator, Marketing Magazine, CMO and ABC Online as well as speaking turns at events such as UX Australia, CDO Summit and VIVID.

As the General Manager of Fjord across Asia Pacific,Bronwyn works with clients to transform their businesses to take advantage of digital and become more customer – centric. Bronwyn is passionate about helping clients solve problems, designing and developing new products and Services that improve both the employee experience and the customer experience.

Leisa Reichelt

Head of Research and Insights at Atlassian

Leisa has a background in User Centred Design, Design Research and Information Architecture combined with a passion for making these practices more accessible and more successful for companies with limited time or resources, and for those who work using agile or lean methods.

Leisa is a regular speaker and workshop-giver and has spoken at conferences including London IA, UX London, dConstruct, Drupalcon, EuroIA, Future of Web Apps, Web 2.0 Expo, Next, Interesting, GUADEC, Interaction, and Reboot. She has mentored at Seedcamp and founded the London UX Bookclub.

When not working she cycles, play with her two small sons and has an ongoing battle to defend her homegrown veg from the evil weeds at her allotment.

Chirryl-Lee Ryan

Head of Experience Design at Isobar

Chirryl-Lee is Head of Experience Design at Isobar, a global, full-service digital agency. A transdisciplinary designer with more than 20 years of experience, she has studied, practiced and lead visual, digital, experiential, industrial, product, service and almost every design in between, helping everyone from hungry startups to global giants evolve. Her vision is that everyone can live better lives through design, and her mission is to arm people with the skills, tools and confidence they need to create the change they want to see in the world.

Mary-Claire Monsalve

Digital transformation specialist - ‎ABC Studios

MC is a digital transformation specialist, who has a passion in continuously learning how technology is changing the way in which we consume content, communicate with one another, and therefore how it changes our expectations from brands. MC is currently looking at understanding the influence technology is having on children under 6. MChas worked with a variety of large corporates, such as Westpac, RAMS, IAG and now she is the ABC. She started her career over 15years ago in digital, starting in web development, moving into strategy and has found her home in design.

Dates and fees
12 October
6:00 pm to 8:00 pm


100 Harris St,
Pyrmont NSW 2009

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