10 October 2017 | 6:00 pm to 8:00 pm
Event details

Leadership within business becomes increasingly important as large sections of the innovation landscape continue to refine their strategic visions to focus on experience. Human centred design principles are becoming more broadly applied across a range of business disciplines. Techniques and tools are consistently utilised to solve problems around people, product, customer, community and, of course, user experience.

Academy Xi is pleased to welcome a diverse panel of leaders in business, experience and product design to share stories about their current projects, their emergence as leaders in the field, and memorable design case studies. With a particular focus on diversity, and how they rose through the ranks in the notoriously difficult digital eco-system, this event will inspire and educate. Young people will find inspiration in the stories of success, and everyone will  find the practical advice invaluable in your workplace or next project.

Don’t miss this thoughtful discussion that will demonstrate how the consideration of everyone’s perspective will lead to a greater experience for all.




Jeni Oye

Director @ The Customer Experience Company

Jeni has 20+ years in customer experience strategy, design, and innovation. With a degree in Industrial Design and an MBA, Jeni pulls together the intersection of design and business to deliver innovative outcomes. Jeni is currently a Director at The Customer Experience Company, the leading CX and Service Design company in Australia.

Ange Ferguson

Asia Pacific Group Managing Director @ ThoughtWorks

In her role, Ange works closely with clients located across South East Asia, China and Australia to help them achieve a sustained competitive position through the innovative application of technology. Ange is passionate about the ability of great software to change the world, and creating the diverse culture necessary to enable that. Under the leadership of Ange and her predecessors, ThoughtWorks Australia has dramatically changed the gender make-up of its professional services workforce. Today in ThoughtWorks Australia, 50 per cent of employees are women, and close to 40 per cent of all technical roles are held by women.

Homaxi Irani

Global XD Practice Lead at HeathWallace

Homaxi has over 17 years experience working with brands in experience and design. With a variety of experience working in agencies, corporate, and as an independent consultant, Homaxi understands how various teams and clients works in different environments in Australia and Asia, and how this impacts their capacity to truly influence customer centred product and service development.

Homaxi is energised about creating and implementing rigorous yet flexible human centred approaches to solve problems and deliver commercially viable products without compromising the customer experience.

Lucie Paterson

Product Manager @ Australian Centre for the Moving Image

Lucie is Product Manager in the Experience & Digital Team at ACMI (Australian Centre for the Moving Image) in Melbourne. Lucie is responsible for delivering dynamic, user focused digital experiences for visitors in online, mobile and exhibition contexts. Lucie is also responsible for introducing new tools and ways of working to the organisation to streamline back of house processes as the museum consolidates and improves its products and services.

Before moving to Melbourne Lucie worked for five years in various digital roles at Southbank Centre in London including project managing the centre’s £1m website transformation project. Prior to moving to London, Lucie worked at Museum of New Zealand Te Papa Tongarewa in Wellington.

Dates and fees
10 October
6:00 pm to 8:00 pm


Academy Xi,
Level 3,
45 Exhibition st,

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