Xi-cite Open Day: User Experience Design and Service Design
Be the change you want to see in 2019
23 January 2019
12:00 pm to 2:00 pm
Free
Academy Xi, Level 3, 45 Exhibition St, Melbourne VIC 3000
Event Details
“If today were the last day of my life, would I want to do what I am about to do today?” If the answer has been “no” for too many days in a row, I know I need to change something.“— Steve Jobs
With 2019 just having started, achieve your goals and reach your full potential in a career you love.
If you want to make an impact and do fulfilling work, a career in User Experience (UX) Design or Service Design could be for you. UX Design is an approach that delivers exceptional, intuitive, and seamless customer experiences.
Similarly, Service Design drives business value by improving inward and outward facing touch points to enhance the overall product or service experience.
Our Xi-cite sessions are short, snappy informative insights into our courses at Academy Xi.
Hear from our expert instructors and see how our courses have impacted our student alumni. See real work from real people on real clients. We’re keen to welcome you into our community and our home so you can get a sense of our vibe. We hope to inspire you to take the leap and make the change.
We’ll also have our expert team available to assist you with any questions or concerns on the day.
The agenda for the open day will be as follows:
| Time | Agenda | Led By |
| 12:00 – 12:15pm | Welcome to Xi | Frank Guzman, General Manager of Academy Xi |
| 12:15 – 12:55pm | User Experience Design and Service Design student panel | Xi student panel |
| 12:55 – 1:15pm | UX and Service Design instructor presentations | Course instructors. |
| 1:15 – 1:30pm | Campus tour and Q&A | Academy Xi team |
Amanda Ventra
UX Designer at IOOF
Amanda Ventra is making her debut as a junior user experience designer after tackling career change while raising two children. Coming from a Graphic Design background, Amanda was keen to understand her users more and therefore made the decision to study with Academy Xi to help with the transition. Amanda has a keen interest in all things creative but is currently enjoying the worlds of UX research and writing.
Erika Osti
Multi-disciplinary Designer (Service, CX/UX, Visual Communication)
Hello, I’m Erika. I’m a freelance designer with 2 years of experience in UX/UI and a background in visual comms. I advocate for design done right and think a lot about the consequences of when it’s done otherwise. I have applied human centred design at Bupa and Dellis Furniture and done digital work for Che Proximity, AGL Energy, MYOB and others.
Being fascinated by people and how they think is what motivates me to observe and learn from as many experiences as I possibly can, that’s why I run The Conversation Club, a project that promotes connection through conversation.
Deriece Kopetko
VASS Educator | Residential and Respite Support Services
Reece's passion is helping people. She works at VASS (Ventilation Accomodation Support Service) as an Educator and part of a team who recognises and supports their clients as the decision makers. She is a registered nurse with over 30 years of experience across a range of clinical specialties including Paediatrics, Neurology and Emergency. Deriece has held a variety of roles, including Clinical Lead, Telehealth, Senior RN, Clinical Nurse Specialist (CNS) and Nurse Unit Manager (NUM).
Shimona Samson
Experience Designer | Educator | Musician
Shimona garnered experience in psychology, education and music before her love for tech, and curiosity for all things human prompted her to explore the world of user experience design. Currently a UX Designer at award-winning education technology startup, Mindsets Learning, on some weekends, she can be found swinging up a storm with her jazz band Shimona & The Cat's Pyjamas.
Ben Gilmore
Lead UX Instructor
Ben Gilmore is currently the User Experience (UX) Design Lead Instructor at Academy Xi. He has over 17 years experience in UX Design and four years of experience in managing Design teams across various industries including telecommunications, health, and education. With a strong passion for his work and a deep interest in Design methodology, Ben’s enjoys Agile and Lean UX and the overall process of product and service delivery.
Dates and fees
Location
Academy Xi,
Level 3,
45 Exhibition St,
Melbourne VIC 3000
