08 August 2018 | 6:00 pm to 8:00 pm
Event details

At its core, Customer Experience (CX) involves asking, “How do customers feel about my brand or product?” One way to deliver exceptional CX is through a product’s user experience (UX).


How do these two ‘Xs’ fit into the broader ecosystem of Human-Centred Design, including Service, Product, and User Interface (UI) Design?  


What role is right for you, and are there different pathways to careers in either discipline?


At our event, Spectrum of X: What’s the Difference Between CX and UX, we’ll explore:

  • Key differences between CX and UX and how they interrelate
  • CX and UX case studies
  • The role of design in both disciplines
  • Pathways to careers in both CX and UX
  • The implications of CX and UX roles in various industries and organisations
Dates and fees
08 August
6:00 pm to 8:00 pm


Academy Xi,
Level 3,
45 Exhibition St,
Melbourne VIC 3000

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