30 October 2018

12:30 pm to 1:30 pm


Academy Xi, 48 Druitt Street, Sydney 2000

Event Details

When you have done lots of great research, but you are drowning in qualitative data, how do you get unstuck and wade through the noise to find a way forwards!? In this lunch and learn, you will learn about organising information, connecting the dots and finding themes to help you move into ideation. A crucial step in the Design Thinking methodology, covering:

Abductive Thinking

Joanne Cooper

Senior Experience Designer at The Commonwealth Bank

Joanne has been a Design Thinking practitioner for many years, applying her expertise in businesses such as Coca-Cola, TVNZ, NRMA, Qantas, and currently in Digital Experience at The Commonwealth Bank of Australia. Joanne is driven in her pursuit of designing products and services that are truly customer focused and is passionate about coaching others to think customer first, by teaching the skills to get there.

Dates and fees


30 October 2018

12:30 pm ~ 1:30 pm



Academy Xi,
48 Druitt Street,
Sydney 2000

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