27 October 2018

10:00 am to 5:00 pm

$100 AUD

Academy Xi, Level 3, 45 Exhibition st, Melbourne, 3000

Event Details

Thoughtfully-created experiences and relationships are paramount to making your service user-friendly, competitive, and relevant. Service Design is the practice of planning and organising people, communications, and material infrastructure of a service – with a focus that stays at the heart of the offering: your customers.

Experience a high-paced version of our Service Design program with Academy Xi; we’ve condensed key learning outcomes into an intensive one-day bootcamp – equipping you with some of the key tools and knowledge to understand Service Design.

With the vast selection of options and customisable opportunities in today’s marketplace, it’s increasingly important to design an experience, product or service that best suits your customer and truly caters to your market.

With the well-rounded, industry-relevant skill-set you’ll acquire from our Launch into Service Design Bootcamp, you’ll be ready to take on the dynamic world of Service Design!

Paul Blake

Partner at Splendid Studio

Paul Blake was journalist in the late 1980s and designed his first website in 1995. This kick-started his design career where he has been web developer, interaction designer, information architect, and experience designer.

He is a passionate advocate of customer-centred design and an enthusiastic mentor for younger designers. He has worked in corporate, government, and agency environments where he majors in strategic design, service design, and innovation where he advocates for great customer experiences.

Dates and fees


27 October 2018

10:00 am ~ 5:00 pm

$100 AUD


Academy Xi,
Level 3,
45 Exhibition st,

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