20 November 2019

6:00 pm to 8:00 pm


Academy Xi, Level 3/45 Exhibition St, Melbourne VIC 3000

Event description

Chatbots, by now you’ve all seen them — but how can you use them to your business’ advantage?

Chatbots aren’t new, they’ve actually been around since the 1960s! But more and more, we’re seeing chatbots applied to new business use cases — so how can they help us?

According to Gartner, “By 2020, 85% of our engagement with businesses will be done without interacting with another human. Instead, we’ll be using self-service options and chatbots”. Join us for a panel discussion on how chatbots can be used to drive your business growth – register to learn how! 


👉🏾 Here’s what you’ll learn 👈🏼

  • What a chatbot actually is
  • How a chatbot can help your business acquire new customers
  • How to optimise chatbots for customer and prospect conversations
  • What type of chatbot should I use for my business and what options are out there?


👉🏾 Who should attend 👈🏼

  • Marketing executives and representatives (from any level of an organisation)
  • Customer experience representatives
  • Entrepreneurs with a growth focus
  • Fellow nerds


Luke Feldman

Co-Founder of Piqify

Luke Feldman, co-founder of Piqify (piqify.io), is a user experience professional and passionate about visual instructional and iconographic design. Piqify is a universal language and communication platform designed to create inclusive and engaging experiences for diverse global audiences and has captured over 50 million experiences for enterprise businesses including Telstra, BlueScope, McDonalds and CSIRO. Luke has worked internationally for companies including Apple, Coca-Cola, Cartoon Network and led the design and marketplace development for a Microsoft social network research project.

Melinda Jennings

Copywriter at Avion Communications

Melinda is a copywriter for content agency Avion Communications. For the last 7 years she's worked in the SEO and digital copywriting space, across a varied spectrum of clients, industries, and mediums. More recently, she’s used these skills to jump into conversational design. With her existing content strategy and writing skills, Melinda has been able to adapt to this emerging technology and create engaging content for several chatbot, AI, and voice technology projects.

Mark Chatterton

Co-Founder of inGenious AI

Mark co-founded inGenious AI to enable organisations to create experiences based on conversational language, as it’s the most natural interface for humans to use and understand. The inGenious AI chatbot CMS platform enables simple, familiar interactions via voice or text that people enjoy connecting with, and will change the way great customer experience is perceived.

Shahin Hoda

Founder of xGrowth

Shahin is the Founder of xGrowth, an agency of experts with years of experience helping B2B businesses increase revenue from their marketing activities. Shahin and his team work with brands like VicRoads, Byte and Village Roadshow, maximising their marketing efforts with great results.

Dates and fees


20 November 2019

6:00 pm ~ 8:00 pm



Academy Xi,
Level 3/45 Exhibition St,
Melbourne VIC 3000

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