13 March 2019

6:00 pm to 8:00 pm


Academy Xi, 48 Druitt Street, Sydney 2000

Event Details

Have you ever wondered what User Experience (UX) Design, or Sevice Design is, and what it takes to get into the industry?

User Experience (UX) Design is the process of understanding and designing to solve problems in order to create satisfaction. UX solves problems for real people in their real contexts.

Similarly, Service Design looks to determine how to craft exceptional experiences for any digital or physical product through the end-to-end customer journey. Both UX Design and Service Design are therefore inherently human centred.

The backbone of Human-Centred Design encompasses a person’s interaction with any product. It concerns itself with ensuring a user’s needs are met through meaningful designs and solutions. With an expected 10% increase in the demand for UX Designers in the next 5 years and the median mid-level UX Design salary at $105,000 in Australia, there is no time like getting into the field of UX as the present. Likewise, as more industries shine focus on the field of Service Design, demand for the roles have dramatically increased in recent years. 

At our free event, together with industry experts, we’ll explore:

  • An overview of the Human-Centred Design industry
  • How you can start developing your own design portfolio
  • Tactics, tools, and approaches to help you get started in the design industry


Penny Cai

Service Designer at NSW Department of Education

Penny is a human-centred design practitioner who thrives on the challenge and adversity that comes along with doubt when tackling a problem. With both agency and client-side experience, it makes her an advocate not only for the customer but is well versed in aligning solutions that cater to the business needs.

Matthew Jelley

Account Manager at Paxus - Technology + Digital Talent

Matt is an IT & Digital recruiter with over 4 years’ experience in the Sydney Market. For the last 2 years he has focused solely on digital recruitment for large enterprise organisations which included running the digital recruitment stream at ING bank. Key specialist roles that Matt focuses on are UX, UI and Visual Design into financial services, consulting and telecommunications.

Dates and fees


13 March 2019

6:00 pm ~ 8:00 pm



Academy Xi,
48 Druitt Street,
Sydney 2000

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