11 December 2019

6:00 pm to 8:00 pm


Academy Xi, 48 Druitt Street, Sydney 2000

Event Details

Have you ever wondered what User Experience (UX) Design, or Sevice Design is, and what it takes to get into the industry?

User Experience (UX) Design is the process of understanding and designing to solve problems in order to create satisfaction. UX solves problems for real people in their real contexts.

Similarly, Service Design looks to determine how to craft exceptional experiences for any digital or physical product through the end-to-end customer journey. Both UX Design and Service Design are therefore inherently human centred.

The backbone of Human-Centred Design encompasses a person’s interaction with any product. It concerns itself with ensuring a user’s needs are met through meaningful designs and solutions. With an expected 10% increase in the demand for UX Designers in the next 5 years and the median mid-level UX Design salary at $105,000 in Australia, there is no time like getting into the field of UX as the present. Likewise, as more industries shine focus on the field of Service Design, demand for the roles have dramatically increased in recent years. 

At our free event, together with industry experts, we’ll explore:

  • An overview of the Human-Centred Design industry
  • How you can start developing your own design portfolio
  • Tactics, tools, and approaches to help you get started in the design industry


Gaurav Wadekar

Project Manager | PMI Sydney chapter Director | Job and career success mentor

Gaurav has over 14 years of industry experience and has worked in the Technology, Banking, Financial Services, Government and Aviation industries. He is passionate about project management and is also serving on the board of Directors at the Project Management Institute Sydney chapter. He has been fortunate enough to taste the fruits of been an entrepreneur and had his own digital marketing company and was also a stockbroker for a few years giving away investment advise.

An avid networking person, he is very active among the Technology professionals in the Sydney market. He is the founder of Finding a Job in Australia Meetup - which has approximately 3,000 members and has assisted hundreds to find their first or next jobs in the Australian market. An author of "Immigrant's guide to Integration", he is passionate about working with people from different cultures and believes in continuously giving back to the society.

Renato Feijo

Lead UX and Service Design Instructor

With 17+ years’ experience in employing human centric design processes, is a strong strategic thinker with excellent problem-solving and decision-making skills.

With international experience from Brazil to Switzerland to Australia, Renato brings a wealth of knowledge as a subject-matter expert across a wide range of domains and project types. His varied clients include Omega Watches, Opel, Westpac, NSW Rural Fire Service, Australia Post, Optus.

Renato is currently the Lead UX and Service Design Instructor for Academy Xi's Transform Program.

Leah Bayndrian

UX Research Specialist at Oneflare

Leah is an empathy driven people person who’s naturally inquisitive. Her background is in banking and financial services in both Sydney and London.

She enjoys the discovery phase of UX, and particularly loves when research turns questions & queries into actionable insights that enhance a customers experience, while simultaneously meeting business needs.

Christopher Eyles

CX/UX/UI Designer at Hay

Chris is a UX/UI designer with a visual digital design background in news media. He recently graduated from Academy Xi's UX Transform program and in 2 weeks landed his first UX/UI role at a financial services startup called Hay.

Dates and fees


11 December 2019

6:00 pm ~ 8:00 pm



Academy Xi,
48 Druitt Street,
Sydney 2000

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