- Events & Workshops
- Team Training
Workshop facilitation can be daunting and tough. As an important component of research within User Experience (UX) Design and Service Design, the role of a facilitator is to both engage and manage effective outcomes from a workshop.
Like most skills, workshop facilitation is a muscle that can be exercised and improved over time. So what can you do to ensure your facilitation capabilities are up to scratch?
At our lunchtime event, Facilitate like a Boss, RichBrophy, CX Strategist at Tricky Jigsaw will explore:
Rich Brophy is a CX specialist with over four years experience in Customer Experience, Innovation, and Product Design. Prior to his role at Tricky Jigsaw, he was the Founder of Kickstart Academy, Sydney’s first crowdfunding accelerator. Rich most recent achievements include CX support for a customer research project for the Department of Education. He has driven Service Design, ideation and market prototypes for Lexus and most recently, lead ideation sprints with Google in India.
48 Druitt Street,