Creating Positive Impact Through Design

Speakers

Susie is a passionate human-centred service designer, and have played an active role in delivering multiple projects for a diverse range of clients. Most recently, she has worked as a service designer in CityLab, SmartCity Office with the City of Melbourne to unravel complex problems using a human-centric approach.

Dennii is a senior user experience designer at Vision Australia, who dedicates her 9-5 to championing inclusive design, accessibility and cultural change in the workplace. Dennii is about process over pixels, using powers for GOOD, golf-clapping the wins (big or small) and seeking forgiveness rather than asking for permission.

Paul Blake was journalist in the late 1980s and designed his first website in 1995. This kick-started his design career where he has been web developer, interaction designer, information architect, and experience designer.

He is a passionate advocate of customer-centred design and an enthusiastic mentor for younger designers. He has worked in corporate, government, and agency environments where he majors in strategic design, service design, and innovation where he advocates for great customer experiences.

Mike is a human-centred designer with a passion for social impact, working across a range sectors including NFP, social enterprise, education, healthcare and technology. Most recently, Mike worked with the Australian Red Cross to design a humanitarian movement to generate positive impact at scale using a human-centred approach.

Recent service design graduate, visual communicator and educator with eight eclectic years of industry experience. Wildly optimistic about the impact we can have on our communities through human centered design.