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Academy Xi Blog

Build, Buy or Partner? ASX 200 CEOs think there’s only one way

By Academy Xi

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The pandemic has put the power of digital on full display. It’s estimated that digital transformation was advanced by up to seven years as a direct result of the pandemic. This digital future that we’ve been thrust into can be both empowering and exciting, but is also creating major challenges for businesses.

Talent development, particularly in digital and tech, has become a CEO-level priority. More than one third of CEOs recently said that their organisations were unprepared to address the skill gaps exacerbated by digitisation.

As a result, the processes of modelling, planning and analysis that sit behind a high-functioning workforce have all needed to be dramatically redefined.

Rapid digital transformation is now a permanent state. As a result, talent management approaches that have performed well in the past offer no guarantees for future success. Businesses need more dynamic ways to grow their digital and technological capabilities in order to handle the accelerating pace of digital transformation. Now and into the future, the most successful organisations will redefine the way they work so that capability building is inextricably linked with business value. Now and into the future, the most successful organisations will treat capability building as one of the surest ways to increase business value, realising that both are now permanently and inextricably bound. 

Build, Buy, Partner.

Woolworths CEO Brad Banducci recently spoke of a mixed strategy of build, buy and partner for developing capability.

What does ‘build, buy and partner’ mean?

“Build” is workforce planning bedrock. Nearly every ASX 200 company is building up large in-house teams to carry out tasks such as digitising operations, developing new digital products and harnessing customer data.

“Buy” relates to contracting specialist consultants as either a temporary or ongoing solution to address specific skills gaps.

“Partner” refers to collaborating with other businesses, particularly in highly specialised technology services, to turbo-charge digital efforts.

Interestingly, leaders from several ASX 200 businesses such as Mirvac, Dexus, Boral, Seven Holdings Group, SEEK, Energy Australia are on the record as favouring building in-house expertise over buying external capability. With mixed dynamic resourcing strategies available to them, why is it that top business leaders still prioritise internal capability building?

Innovation lives in-house

Business leaders continue to ask themselves “How do we build a new set of capabilities to harness digital innovation to create competitive advantage?”. Ideally, the ability to innovate is something that lives inside an organisation, not something that needs to be plugged in.

Afterpay leaders Anthony Eisen and Nick Molnar credit their innovative DNA to having the right digital and tech minds working inside the business. Instead of outsourcing, the pair have actively chosen to foster internal talent.

“We’ve built an incredibly experienced internal team for this [innovative] work, so that’s where we’d go first. We’re lucky to have such a wealth of talent at Afterpay with highly specialised skill sets.” Anthony Eisen and Nick Molnar, CEOs, Afterpay

The creation of their Afterpay iQ product in less than eight months affirms the impact of internally-driven innovation. “We created Afterpay iQ entirely in-house, with our behavioural science team scoping the work and key insights they wanted to bring to life for merchants, and then working with our engineering team to bring it to life”,  Eisen and Molnar report.

Innovation should ideally come from within, from the people who already know the business best. If this is to become a business priority, it will naturally require investment in the form of actively plugging existing skills gaps either through recruitment, upskilling or reskilling.

No need for cultural and technical ‘bridging’

By integrating specialised digital and tech talent into your organisation, you reduce the ongoing need for other members of your team to ‘bridge’ with suppliers or partners. Relaying instructions and context to external contributors is not efficient. It often requires your best people to articulate technical requirements across various business units and actively manage integration efforts.

One McKinsey study concluded that companies who implement internal capability-building programs as part of their transformations are 4.1 times more likely to succeed than those who don’t. By building internal capability, time and effort across the organisation as a whole can be streamlined and put toward other high-value business activities. 

Added to this, if you integrate the right talent into your business permanently, you’ll give them the time to fully absorb your company’s technical and cultural norms, which will give you practical long-term skills solutions.

SEEK CEO Ian Narev observes that integrating specialised digital and tech talent into his organisation has been has been a a sustainable long-term long-term solution. This is because in building the right talent pipelines, the business sees longer-term ROI. 

“Overall, we would rather spend the money building sustainable internal capability” Ian Narev, CEO, SEEK

Faster “speed to market”

Maintaining a strong digital talent pipeline also means that businesses can get priority projects off the ground quickly. 85 percent of companies have picked up the pace of their digitisation efforts in direct response to the pandemic. In today’s hyper-competitive market, where staying one step ahead of the competition is imperative, those businesses best set up to rapidly respond to new technologies and trends have a distinct advantage.

Organising for speed has become a critical component of good business practice. Businesses are now viewing their internal capability planning as a key tactic in their ‘speed to market’ performance.

With the right capability in place, businesses can launch new initiatives efficiently to gain competitive advantage.

The Afterpay iQ platform example illustrates this point perfectly. In less than eight months, their in-house teams analysed 12 months of purchasing behaviour and over 150 million transactions in order to align the product with merchant needs before getting it to market. 

It is hard to imagine an alternative solution involving external parties which achieved the same result in a comparable timeframe. This kind of speed and turnaround time is enviable for many companies who are working within the confines of external partnerships and supplier arrangements.

Protecting IP

Securing intellectual property (IP) is an ongoing consideration for organisations driving innovative agendas. “Security concerns” represent the most common digital transformation barrier for more than a third of executives in the financial services industry.

When speaking of the importance of digital capabilities, Woolworths CEO Brad Banducci says their approach is to “deploy the best capabilities at all times, while also enabling us to own strategically important capabilities and IP.”

Woolworths reportedly hire and develop data science skills in-house rather than seeking external solutions. Having people with the right skills to lead machine learning and AI systems projects means that much of Woolworths digital marketing and personalisation activity is performed in-house.

There is no way of securing IP completely when it comes to what knowledge people possess of your business, products, processes and technology. That said, many business leaders see keeping that knowledge in-house as a risk mitigation mechanism and further reason to build strong digital and tech teams internally.

Conclusion

The pandemic brought major disruption for many organisations, revealing vulnerabilities that business leaders had never before acknowledged. In many cases, pivoting to digital services and online operations played a critical role in their resilience.

The pandemic also brought a kind of executive-level consensus concerning digital capabilities. Few leaders now debate the role of digital in helping them to achieve business success. 

This realisation has subsequently required investment – and when it comes to people and capability, this investment typically is being funnelled in-house to build strong tech and digital functions.

It can be argued that talent and workforce planning have never been more integral to business performance. One recent study showed that organisations that can reallocate talent in step with their strategic plans are more than twice as likely to outperform their peers. 

Onboarding the right digital talent won’t necessarily be easy for businesses, particularly given the currently compacted labour market. Securing the right digital capabilities likely will involve a number of starts and stops. Nevertheless, it is the most sustainable solution for those enterprises determined to move with the times, develop a lasting talent supply and thrive in an age of ceaseless digital disruption.

“Companies will need to be digital to play — but they will need the right strategy to win.” Deloitte Insights

Learn how we can help with your talent development strategy and assist you to address the digital skills gap. 

Get in touch with us.

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Academy Xi Blog

10 digital skills to power-up your career for 2022

By Academy Xi

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Following a year of rising demand for online goods and services, the digital revolution is set to move into 2022. Are you ready to play your part? Power-up your career with in-demand digital skills.

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The ‘Great Resignation’ has created a seismic shift towards staff with a digital skillset, with 87% of Australian jobs now asking for digital literacy skills and 61% of the nation’s total future training needs assessed as being digital. These are the roles Australia needs to fill, and luckily, these are the roles lots of us want.

With the demand for digital skills heavily outweighing supply, there’s never been a better time to get ahead of the curve, sharpen your digital skills and start a new year’s revolution.

We’ve put together a list of 10 digital skills destined to be in high demand, helping you plan your next move and power-up your job prospects for 2022.

1. User Experience Design

What is User Experience Design?

User Experience (UX) aims to improve all aspects of an end user’s interaction with a company, its services and products.

As a UX Designer, you examine each and every element that marketing, selling and using a product or service entails. You optimise how easy and pleasing it is for a user to complete their desired tasks and use a product or service to good effect. This could include anything from how it feels to ride a racing bike, to how straightforward the purchase process is when buying that bike online.

Your ultimate goal as a UX Designer is to create easy, efficient, relevant and all-round enjoyable experiences for the user, mostly in the digital space.

2. User Interface Design

What is User Interface Design?

UX and User Interface (UI) often go hand-in-hand. UI is all about the actual interface of a product, including the visual design of the screens a user moves through when using a mobile app, or the buttons they click when browsing a website, making that bike purchase dynamic, efficient and a strong aesthetic representation of a brand.

As a UI designer, you’ll create all the visual and interactive elements of a product interface, covering everything from typography, colour palettes and page layouts, to animated features and navigational touch points (including buttons and scrollbars).

Demand for User Experience and User Interface

With so many products and services now being delivered online, the year ahead is expected to see surging demand for skilled UX and UI designers, with roles increasing by 12.3% in the next five years. The current average salary of a UX UI designer is $110,000.

If you’re ready to add a UX UI Design dimension to your career, explore Academy Xi course options.

3. Software Engineering

What is Software Engineering?

Software Engineers design and implement a set of instructions or programs that tell a computer what to do. It’s independent of hardware and makes computers programmable. There are three basic forms of software:

  • System Software facilitates core functions, such as operating systems, disk management, utilities, hardware management and operational necessities.
  • Programming Software offers programmers tools such as text editors, compilers, linkers and debuggers, all used to create code.
  • Application software (or apps) helps users perform tasks. Professional productivity suites, cyber security, data management software and media players are all widely worked with by Software Engineers. Application Software also works with web apps, is used to shop online, socialise with Facebook or share pictures on Instagram.

As well as distinguishing a company from its competitors, Software Engineering means you can improve the client’s experiences, bring more feature-rich and innovative products to market, and make digital setups more safe, productive, and efficient.

Demand for Software Engineering

Making a vital all round contribution, there are currently over 7000 Australian Software Engineer roles offering an average salary of nearly $100,000.

If you believe Software Engineering can drive your career in 2022, check out our course options.

4. Artificial Intelligence

What is Artificial Intelligence?

Artificial intelligence (AI) is a broad form of computer science that focuses on designing and building smart machines and software capable of performing tasks that typically require human intelligence (be careful not to make too much progress – you might find yourself out of the job).

Though it seems far-fetched, AI is embedded into our everyday lives, enabling your car to park itself and Alexa to play your entrance music as soon as you walk through the door. Once you’ve vaulted onto the couch, Netflix can recommend a sci-fi movie based on your tastes (Terminator 3: Rise of the Machines. Too scary? Netflix suggests Wall-E instead).

Demand for Artificial Intelligence

Given the increasing sophistication of the programs and machines we’re capable of creating, Artificial Intelligence is certain to grow exponentially for decades to come.

If you want to understand the history of AI and how it’s being applied commercially in the here and now, find out more in this IBM report.

There are over 1500 AI related roles advertised on the Australian jobs market (LinkedIn, 2021), while the average salary is $111,000 (Payscale, 2021).

Machine using a computer

5. Machine Learning

What is Machine Learning?

Machine Learning is a branch of Artificial Intelligence concerned with using data and algorithms to imitate the way that humans learn, slowly but surely improving AI’s accuracy.

Often processing ‘big data’, algorithms are trained to respond to statistics and make classifications or predictions, uncovering key data insights.

You can use Machine Learning insights to make intelligent, strategic decisions about how applications and businesses operate, ideally generating an upturn in a company’s most important metrics.

Demand for Machine Learning

As the ability to handle and harness big data continues to improve, the demand for data scientists with a Machine Learning skillset will only increase.

The value of the global Machine Learning market is projected to reach $117 billion by 2027, at a growth rate of 39.2% over the next 6 years.

The average Machine Learning Engineer salary is over $133,000 with 1300 roles currently up for grabs in Australia.

6. Python Programming

What is Python Programming?

Python is a computer programming language often used to build websites and software, automate tasks, and perform data analysis. Python is a general purpose coding language and isn’t specialised for solving any specific problems, meaning it can be used to create a variety of different programs.

Programming image on phone

You can use Python Programming on different platforms (including Windows, Mac, Linux, Raspberry Pi) and will find it has a simple syntax, similar to the English language, that allows you to write and develop programs with fewer lines.

As a Python Programmer, you can write code that connects database systems, reads and modifies files, handles big data and performs complex mathematics. Because of its simplicity, Python is often used for rapid prototyping and software development.

Demand for Python Programming

According to a Developer Survey by StackOverflow, Python has been one of the most in-demand technologies throughout 2021, with the need for Python Programmers set to grow in 2022.

Over 7000 programming roles demanding Python skills are available in Australia, with salaries topping out at $200,000.

If you want to add Python to your programming skillset, check out our Data Analytics courses.

7. Structured Query Language

What is Structured Query Language?

Structured Query Language (SQL) is a standard programming language for relational databases. It’s the most widely used database language and is often thought of as a Data Analyst’s best friend.

Because SQL is so frequently applied, knowing how to use it is extremely valuable if you want to be involved in computer programming, or even use databases to collect and organise information more expansively and efficiently.

SQL works like a spreadsheet, a bit like Microsoft Excel, but can help you compile and manage data in much greater volumes, seamlessly merging millions, or even billions, of cells of data.

Demand for SQL

There are currently over 12000 roles in Australia that require the use of SQL skills in part and over 3,000 developer roles that work with SQL specifically. The average SQL developer salary in Australia is over $103,000.

If you want to put SQL to work, take a look at our Data Analytics courses.

8. Augmented Reality

What is Augmented Reality?

Augmented reality is the end result of using technology and digital programming to superimpose information, in the form of sounds, images and text, onto the world we experience.

Picture the lazy genius Tony Stark in Ironman and his interactive holograms mapping out the world’s contents, all of which he can rearrange and manipulate whilst hardly moving a muscle.

In more realistic terms, phones and tablets are how augmented reality features in most people’s lives. You can use Vito Technology’s Star Walk app by pointing the camera on your mobile device at the sky and see the names of stars and planets superimposed on the image.

Another app called Layar uses your smartphone’s GPS and camera to gather information about your surroundings. It then overlays information on the image about nearby restaurants, shops and points of interest. There’s endless potential for what you can do with Augmented Reality.

Demand for Augmented Reality

Working with Augmented Reality is an exciting job prospect, but it’s a tech field that’s still relatively niche. That said, it is growing quickly, with demand for AR talent rising by an incredible 1400% over the past year.

There are around 100 roles that work directly with Augmented Reality in Australia at the moment, although many more draw on its principles.

For the lucky few, you can expect to earn between $100-150,000. If you save hard and push your AR skills, you might even develop your own Ironman suit and never walk from the sofa to the fridge again.

9. Data Science and Data Analytics

What are Data Science and Data Analytics?

While Data Science is all about finding meaningful correlations between large datasets, Data Analytics is designed to delve into the specifics of extracted insights.

Simply put, Data Analytics is a branch of Data Science that finds specific answers to the questions that Data Science raises.

As a Data Analyst, you gather, clean and examine data, using it to solve all kinds of problems and help a business or organisation make better decisions.

You often apply four core forms of Data Analysis: descriptive analysis will tell you what happened, diagnostic analysis will tell you why it happened, predictive analysis will form projections about the future, and prescriptive analysis will generate actionable solutions.

Demand for Data Science and Data Analytics

Data science and analytics is forecast to grow by 27% in the next five years, with more and more roles set to appear in Australia.

The average salary for a Data Analyst is over $104,000, while even entry-level roles earn an average of more than $90,000. With well over 16000 Data Analyst jobs available in Australia, it’s definitely a career worth pursuing.

If you’re ready to drive your operation forward with Data Analysis, take a look at our Data Analytics courses.

Woman working on screen of data

10. Cyber Security

What is Cyber Security?

Cyber Security is the process of protecting systems, networks, and programs from digital attacks. Cyber attacks are usually carried out to access, change or destroy sensitive information. They also often entail extorting money from people or businesses, or interrupting normal business processes.

Implementing effective Cyber Security measures is especially challenging in today’s world because there are more devices than people, while attackers are becoming evermore innovative in their methods.

As a Cyber Security professional, your job description will typically entail installing firewall and encryption tools, reporting breaches or weak spots, researching cyber attack trends, educating the rest of the company on security, or even simulating security attacks to identify potential vulnerabilities.

Demand for Cyber Security

The field of Cyber Security is always growing, with new trends, practices, technology and threats emerging each year. Global spending for the industry is projected to skyrocket by 88% and hit $270 billion US dollars by 2026.

According to the Australian Government’s own Cyber Security Strategy, ‘Australia is suffering from a Cyber Security skills shortage.’ This shortage provides a golden opportunity for people with Cyber Security skills, as according to Australian employment projections, demand for their capabilities will grow by at least 21% before May 2023.

There are nearly 2000 Cyber Security roles on offer in Australia right now, with an average salary of more than $115,000.

So there you have it, 10 digital skills that can help you power-up your career for the year ahead!

As well as vowing to self-improve by drinking more green juices, learning to play the banjo, or doing a couch-to-10K whilst playing that banjo in your Ironman suit, maybe it’s time to start a new year’s revolution. Think big and develop a digital skillset that gives you the strength and knowhow to push things forward for everyone’s benefit.

If you’re determined to start the new year with a bang, but still can’t decide which career path to take, chat to one of course advisors and discuss your options today.

Academy Xi offers a full range of digital skills courses, with real-world projects that lead to industry recognised qualifications.

We’re here to help you develop a skillset that enables you to build, move and improve in 2022.

Academy Xi Blog

5 reasons to invest in upskilling

By Academy Xi

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It has become somewhat a buzzword of late, but upskilling isn’t a phase or a fad. Learning new skills is a vital move to keep you ahead of the demands of your chosen industry and to safeguard your future employability. It also provides a fantastic opportunity for professional development and can open doors to career opportunities you otherwise may not have considered or even been aware of.

Still not convinced of the benefits of upskilling? Let’s check out some of the professional and personal perks of upgrading your career toolkit. 

#1 Score that promotion 

Upskilling is a sure fire way to increase your chances of successfully landing a promotion. If your new knowledge and capabilities are vital to the future growth of the organisation, they won’t go unnoticed. Prove how your skill-set can impact the bottom line of the company and make yourself an appealing candidate. 

If you’re unsure what to upskill in, consider where there might be skill gaps within the company you’re going for the promotion with, and get training in them. Knowing what kind of technology is driving innovation in your industry can also guide your training choices. By taking a proactive approach you will empower yourself and fuel your career growth.

#2 Increase your job security 

Having additional skills can give you an edge when it comes to corporate restructures. Technology is changing rapidly and it is impacting every industry in different ways, including yours. If you want to stay relevant, adaptable and versatile – upskilling is the ticket. 

Upskilling shows employers that you are serious about your career and willing to invest extra time and effort into keeping up and ahead of the needs of the business. Investing in your skills keeps you fresh and in-demand, resulting in higher job security. It can also show that you are solutions focused, proactive and motivated and not waiting for someone else to steer the course of your career.

#3 Improve your chances of employment

Adding the latest industry skills to your professional toolkit can make a huge difference to your chances of landing a great gig. Potential employers will see you’ve invested time and effort and your new skills may well get you on the interview shortlist. 

If you have a particular job in mind that you’re after, it pays to scan the job descriptions to discover where you may have a skills gap. Use this information to help you find appropriate training to improve your job prospects. The right training program can also assist in reskilling and making transformative career changes.

#4 Renew your confidence and boost productivity

You used to feel competent and on the ball in your job. But as time has passed you’ve lost your mojo and you’re not quite sure how to get it back. It’s easy to lose enthusiasm at work and can happen for many reasons. Feeling like you’re not great at what you do anymore is a biggie and can impact on your self confidence. It’s common amongst those who have been out of the workforce for a time. Rest assured, there’s a way back to confidence and personal growth. 

By upskilling you’re giving yourself the opportunity to focus on your own goals. When you start to apply new skills, you can begin to see that you are capable of more than you thought possible. This in turn can have a great impact on your self confidence, which can result in increased productivity. And let’s be clear – you don’t have to commit to a four year degree (unless you want to, of course). There are plenty of options for short term online courses for upskilling to get you into the arena.

Lady holding a cup smiling.

#5 Give yourself more opportunities and increase job satisfaction

Have you already got a job in an industry you like, but you’re feeling a little stuck in the corner – not sure where to go next? Take a look around at others you work with across all departments. Chances are you have transferable skills that could work in many areas. 

Upskilling is not only about meeting ‘industry demands’ and filling skill gaps. It’s as much about you discovering what you’re interested in. Let’s face it – you’re more likely to commit to a career and organisation if you actually like what you’re doing. The key here is to follow your curiosity. 

Once you have some ideas of roles you’d like to pursue, find out which skills you need to gain, then look into the training opportunities that are available. Better still, find out if you can do an in-house secondment or placement to get a feel for the role or department. Your HR manager can help you put together a personal development plan to turn your learning and development goals into reality. 

So there you have it. A solid set of reasons to seriously consider investing in upskilling. 

Oh, and another thought, if you are currently working it would be worth discussing your interest in upskilling with your manager. The end of the financial year is nearing (how on Earth is it June already?!) and there’s every chance that there’s some unspent training budget available. It’s worth asking, especially if you are also open to sharing your new-found knowledge with team mates once you’re done! 

It’s also not the end of the world if your employer can’t sponsor your course, as you may be eligible to claim a deduction come tax time under self-education expenses. Make sure to consult with your tax accountant to be sure! 

Whether you’re looking to completely transform your career, complement your existing skill-set or to simply quench your curiosity, check out our industry-recognised online courses in Design, Tech & Data, and Business & Marketing. No matter your learning preferences, work or life commitments, or support levels you require – we’ve got you covered.

Academy Xi Blog

Education: on the line

By Academy Xi

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Rethinking virtual classrooms

Have you ever read a novel on your laptop or desktop screen?

Have you ever watched a feature-length movie where one person talked the whole time? 

Have you ever wanted a Zoom call to last twice as long?

Me neither.

Yet in 2020, education providers made students read thousands of words within PDFs and e-textbooks, watch hours of talking head videos, and worst of allattend long PowerPoint lectures on Zoom every day.

Why? Because they had no time and no choice. COVID forced universities, schools, and private training providers to upload their physical classroom materials to the first cloud in sight. Unthreaded chat windows and glitchy forums replaced focus group discussions. Slide decks from teacher presentations became standalone learning content. Using common digital tools, educators created “emergency virtual classrooms”. 

And it worked… for a while. But like reading a book on a laptop, students and instructors became fatigued and frustrated with the new format. Zoom overwhelm was real. So the question arises: are these emergency tactics going to become the new normal? Hopefully not. Because there are better ways to learn online, and failing to embrace them would be unfair to future students like you.

Social media and social learning

Bringing human interaction and experience into the digital space is the key to successful online learning. But it isn’t simply a matter of moving real-life inside a device or screen. Just as you don’t need a salesperson to greet you at an online checkout, you don’t need online learning to mimic a classroom. There is no requirement for consistency with the real world. 

In other words, just because you can learn in a Zoom lecture, doesn’t mean you have to.

Instead of a poor copy of a lecture hall, why can’t online learning be something else entirely? Something that harnesses the best aspects of our most used technologies? Social media apps are the world’s most widely adopted tech platforms. And they have reimagined the social and behavioral aspects of the real world to create a new online existence. A nod is replaced with a ‘like’, group excitement morphs into sharing, and walking into a room becomes ‘join group’ or ‘follow’. Content becomes the teacher and the topic. But despite these adaptations, social media shows us that we still have the same strong desire to connect with other people. Online educators should not ignore this.

As a recent Harvard Business article outlines, online learning can still be social. Many would agree that it must be social.

Crucially, social media platforms give you control over your online experience. Navigate, like, love, leave, join, report, comment, share, participate, complain, poll, collect, or save. It’s all in your hands. Choice and freedom are critical aspects of online learning too. When your experience is limited and fixed (as Zoom lectures and textbooks can be) you lose the ability to create your own learning journey.

 

Adapt and evolve

“How can we make online learning irresistible? How can we give learners control and input? How can we build an online learning community?”

For better or worse, the rise of online media and – in particular – social media, has changed the way we consume content and the way we interact with one another. The shift can be seen in our attention span, our expectation to navigate and opt in/out, and in the degree to which we expect to be entertained by our screens. 

Feeds and home pages are full of mixed media material; video, podcasts, images, chat, Q&A, polls, live streams, written articles (with comments and opinions from users trailing behind each piece). If online educators expect courses to co-exist with other forms of digital media, then we must rise to the challenge, compare to and compete with it. 

Technology is nothing if not flexible, constantly changing and evolving – forever innovating. If online education wants to play in this space long term, it asks this of us too. 

Education providers have a lot to learn from those who excel at understanding the intersection of humans and their favourite technology. Any online course provider should be asking themselves “How can we make online learning irresistible? How can we give learners control and input? How can we build an online learning community?”. And when shopping for your next online course, you should closely examine how different providers answer these questions.

As we leave a year of necessary emergency measures, it’s time to reset the bar for online learning. Expect more from it than just Zoom and digital textbooks. Expect to feel supported, connected and in control of your experience. Expect to learn in ways that respond to your screen-time attention span. Expect to be active and participate in your learning, not just watch. Expect technology to improve your education experience, not hold it back. These factors are very likely to be the ones that will help you cross the finish line, and you might actually be energised and smiling as you do so.

Tiff is our Head of Product at Academy Xi. A musician at heart, she lives in a small coastal town halfway up the east coast of Australia. She’s been creating experiences through learning and course design for 15 years and never gets bored of learning new things. 

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If you’re looking for a more effective way to deliver online training for you and your team, reach out to us at [email protected]